Best Kitchen Remodeling in Phoenix AZ

David Whitermore, I came to your store today and told you that you're Amazing. I hope your wife reads this since I didn't get a chance to tell her that about you. Passionate, patient, knowledgeable, and a cool man who loves flooring ?. Thank you.

Incredible customer service and ever better quality of work. We had them rip up our kitchen and laundry flooring and install porcelain tiles throughout. It is stunning! They were on time, kept everything clean and were very professional. Just an all around wonderful experience. To top it off, my 3 year old son was so inquisitive and they let him help take out a few of the tile seperaters. It made his day and was beyond kind. We will always use this company.

Reading other recent reviews of Heath and Rachel at Urban Customs not finishing jobs, and coming up with strange excuses not to finish a job is very familiar as this is exactly what happened to me. Please read below and BE VERY CAREFUL IF YOU DECIDE TO WORK WITH THIS DISHONEST COMPANY. Also see my note at the bottom regarding fraudulent advertising and the BBB...

I spent a great deal of time researching local flooring contractors who specialize in refinishing hardwood floors. After both Rachel and Heath visited my project site, they were confident that they could both improve the existing engineered hardwood and match new planks to the old floor if I was able to find the same material. I searched everywhere and was able to purchase just what we needed. Additionally, Heath was very insistent that I complete all other work in the house before he returned to install the new flooring and refinish the existing floors.

My other contractors and painters took great care to protect the floors while they worked, and after finishing their work as planned, the existing floors looked nearly identical to when we began. When Heath returned on the day we scheduled to begin the work, he suddenly decided that he no longer wanted to do the job. Furthermore, he said the whole plan was a terrible idea, and the only option he would recommend was to tear out all floors and put in vinyl plank. If I was going to pursue this option, I would have been able to choose from hundreds of local companies who only do new vinyl plank installs, and would not have waited till the end of my project to have Urban Customs perform the refinishing they agreed to.

While I spent a couple days trying to decide what new course of action to take, and get additional flooring installation bids (now that my plans were completely up in the air), Heath spent about 15 minutes in the home spraying one room to prepare for flooring and removed a couple pieces of old flooring.

I ultimately decided to discontinue with Urban Customs and I let Heath know the same, as he had changed his mind by the time it was his turn to work on the refinishing job we discussed and agreed to months ago (and I had already paid my deposit for the same). What happened next was ABSOLUTELY SHOCKING... when Heath responded that night, he decided that I owed him $529.84 for the 15 minutes he spent preparing to install floors!!! No floors were actually installed, and the INSANE cost to spray for a couple minutes and remove a couple pieces of old floor were NEVER discussed with me, and if they were, I would have definitely found another company to complete this work! That comes out to nearly $2000/hr in labor!!! This money has been unfairly deducted from my deposit, and I have absolutely no recourse as this fraudulent and greedy local company has completely screwed me and essentially derailed my remodeling plans.

Note: While going back and reviewing other reviews and supposed credentials/accreditations of Urban Customs, I noticed that quite a bit of their websites and even their original estimate and contract (which they decided to back out of) list them as a Better Business Bureau (BBB) Accredited Business. If you take a quick trip over to the BBB website, you will see quite clearly: Urban Customs, Flooring Contractors -- NOT BBB ACCREDITED.

BEWARE IF YOU WORK WITH THEM GIVEN THESE DISHONEST BUSINESS PRACTICES AND ADVERTISING.

I would give 6 stars if the system would allow me to do so. Ali and his team are fantastic, timely, professional, honest and the work of very high quality. We are definitely considering them for future projects. Absolutely fantastic.

Andy is great to work with.

Renovation and Design Concepts transformed my dated and unattractive kitchen into a beautiful, contemporary and functional heart-of-the-home. The RDC Gals worked with me at every strategic point. They designed a new countertop layout to include a functional eat-in bar. They showed me dozens of options for countertops and backsplashes. Helping me avoid distraction by shining objects they guided my selections to please my own design sense and optimizing the value of my home. The renovation included some drywall work, and included a re-do of my stair case. I highly recommend their service. From the quality of the workmanship to their keen eye for finishing touches, Renovation and Design Concepts fully met my expectations for quality, value and aesthetics. Can't wait to do my master bath!

I had done my research, and I found Home Solutionz - Scottsdale to be the only choice for me. Their staff were wonderful. Their knowledge and service made it an absolute delight, we love our new flooring

Was very impressed. Professional, helpful and fast. Quality work. Thank you guys!

Wow what a great experience! They are responsive, provide great work and helps you find what works best for your specific needs. Thank you to the entire team for the excellent work.

I've had Toscani do two projects--a tile floor and a tile backsplash--and they were completed beautifully. I will always use Toscani because their work is superior to the others I've used. Thanks, Nick and Co!

We have used Hernan’s Custom Tile and Stone several times in the past 6 years. We have had tile flooring installed as well as counter-to-ceiling kitchen backsplash, bathroom tile repair, and a floor-to-ceiling layered stone living room wall. All projects are beautifully done. Hernan and his crew are professional, friendly, and pay a great deal of attention to quality detail work. We always call Hernan for our tile and stonework needs.

When we set out to remodel our master bathroom, we met with several contractors to discuss our vision for our dream shower. When it came time to choose the company that we wanted to work with, there was no doubt in our mind that No Limit Tile was our top choice. As an added bonus, we were also pleased to find Ivan's pricing was by far the most competitive. Ivan Montes, owner of No Limit Tile, made us feel like we were his only customer. Ivan and his team were timely, responsive, and professional. They demonstrated flexibility throughout the duration of the project and guided us through design choices, while providing multiple options for consideration, which resulted in our shower being even more beautiful than we initially dreamed it could be. My husband and I are proud to recommend No Limit Tile when asked if we know of a reputable company that does amazing tile work.

Home Solutionz - Phoenix is incredible! My materials are always ready extremely quick and are of incredible quality. I will continue to buy from Home Solutionz - Phoenix.

A great company. Very professional and I would highly recommend them to family and friends or anybody looking for a new floor installation.

Great place to work

Carlos, the tile installer, did an excellent job on my master bedroom shower. He was precise in his cutting and installation and did everything I asked him to do. He even used two different grout colors and was interested in my being pleased with the job. I would hire him again to do tile installation. Joe, who came out to do the estimate, was professional and worked with me to give me a good price.

Had different typed, which a lot of them don't.