Best Hard Surface Floor in Phoenix AZ

Professional, answered all my questions and did great work. Will use again.

Best commercial flooring company around!

True professionals and a very nice crew! They were done in one day and NO Dust!! We had a lot of tile...so nice not to have that dust. I highly recommend these folks!!

A great company. Very professional and I would highly recommend them to family and friends or anybody looking for a new floor installation.

Most unprofessional group of people ever! I bought and paid for 9k worth of flooring through them and waited a month for it to arrive. Then without a email/phone call or a single peep from them they sold the flooring to someone else 9 days later and just said oh sorry that was a computer glitch. Mind you this was our flooring we paid for sitting in their warehouse in Phoenix. Then they said Well we can have the flooring you ordered on December 16th that arrived in our warehouse January 9th that we resold to someone else to you by Feb 3rd. Then they acted like I was some sort of criminal for being upset about it! They were the ones that made the mistake but made the (already paid) customer feel like I was inconveniencing them with my call and request.

Shout out to Jordan. He's AMAZING! I work with him at my community and he goes above and beyond to make sure we are taken care of. I appreciate him so much.

Sealed floors came out great and looking forward to sealing other areas in my backyard.

Great product and great service. Explained process of installing garage floor coating in a very complete fashion with no surprises in cost. A very professional company with superb personable employees.

Very happy with the service from beginning to end. Very professional and would highly recommend there services for a kitchen remodel

I used Desert Coatings (DC) to do painted concrete flooring throughout our house back in August or September of 2017. The flooring consisted of a total of approximately 1,700 square feet of flooring. The house that this work was done at was a vacation house at the time, so I wasn’t there to supervise the work when it was done. Other work was being done at the house by another contractor at the same time. Overall, the final finished floor was okay, but there were some things I wasn’t happy about.

During their install process I received a call from my general contractor that the flooring installers had gotten cement material all over the newly painted doors and baseboards. I called DC and they gave me a $700 credit to have the doors and baseboards fixed and repainted. After the flooring job was done, I came out to the house and discovered that the workers had spilled concrete in various spots on my newly painted patio cool deck. I was able to power wash some of it away, but some still remains to this day.

In a bedroom some tile had to be removed and DC had to use a self-leveling concrete to even out the floor, as well as raise a portion to make it level with the rest of the room. When I was able to come out and look at the flooring, I noticed that this area was very wavy and had bumps in some spots. I called DC and they came out and applied another coat, which improved it, but the finish still wasn’t smooth flat in the end.

In the living room they had to fill the entire room with about 2-3 inches of concrete to fill the void left by removing the existing wood underlayment that was previously used to build up the floor. Where this new poured concrete met the existing concrete, a crack developed about 6-12 months later, which caused the paint to chip away. There were a couple other cracks that developed too. I called DC and they sent someone out to fix it. The repair consisted of them applying more paint over the cracked area. The repair ended up not being flush with the rest of the finish, and the color did not match the rest of the flooring. This crack is in a prominently noticeable area of the house too.

Fast forward to 2020-2021, the crack reappeared and the paint began to crack and chip away again. I didn’t call DC right away because I still was not living in the house full time yet. After moving in full time, the chipping away became worse from walking over the area. I called DC twice in August 2022 (8/25 & 8/29), both times reaching an answering service. They said they would pass the message along and someone would call me by the next day. No one called me back. After the second call I decided to start emailing them (9/1/22). The first email response I got was that Tom Allen (the owner) was out of state that week, so I waited about two weeks and emailed them again (9/14). I received an email back (9/16) stating that they were on vacation and would call me back when they returned. I waited a month and did not receive a response, so I emailed again (10/17/22) and received no response. I emailed a final time (10/27/22) and again no response.

In addition to the above there are a few spots here and there that I wasn’t happy with – under the kitchen island (uneven finish and sheen), a few wavy uneven spots here and there throughout the house. I didn’t write a review at the time, because I just figured I’d live with it as is, but now that I can’t get a response from them, or have them come out to do the repair, I’m writing a response now.

I do not recommend and would not use Desert Coatings again (I felt this way before the lack of response, but even more so now), especially if you’re looking for a high-end finish. I have since read other reviews where they do not respond to follow up calls for repairs when needed.

One of the worst companies I've ever worked for. Constant inappropriate behavior. High school drama. Favoritism. Supervisor and managers are disrespectful and do not care about your success as an employee. Training was ridiculous and they do not care. Its a joke how bad training is around the office. Lindsay Anderson(Director) laughs about it. Things weren't going good for the company as a whole. Constant mistakes. Losing money and bad service. That's why the turnover rate is really high.

Cardinal floor covering installed my hardwood floors throughout my home and they did such an excellent job that I hired them to remodel both my bathrooms. I would recommend them for any home-improvement jobs you have.

This is the only place I go to for flooring jobs. I send all my clients there. Prices are great, you can always find something you like and they'll have enough in stock. Return policy is stellar!