Best Floor Tile Restoration in Phoenix AZ

We had our tile done by AZ Floors and had major problems with the installation.

We had to beg Robert to fix it. They fought us every step of the way and still only fixed a fraction of the dozens of hollow-spot tiles, despite Robert’s promise to “make it right”. He personally guaranteed we would never have any cracks and offered a “lifetime warranty”.

I called recently to ask them to repair a broken tile and was informed that there's no such thing as a lifetime warranty and was denied help.

Cool thanks.

I can’t speak for other customers, but our experience has been a nightmare.

Just had a great experience with ABS. The carpet looks beautiful. Great selection, good quality, fair prices superior service. They took great care to come to my house, and guide me to the right products for my situation. They delivered what they promised when they promised in a clean and efficient fashion. Fantastic installer . Highly recommend ABS!

Very professional, prompt, and focused on doing quality work. They were very clean, and paid careful attention to make sure the surrounding areas were covered. They made the entire tiling experience easy and stress free!

The best professionalism I have ever seen in a company. From the moment they walked in with masks to covering the floor and furniture. Not to mention the great job he did on the kitchen backsplash. Thank you Alan! I would definitely use him again & highly recommend him.

We had a very pleasant experience working with Heath and Rachel. We ran into problems with the floor vendor early on, but Heath took charge and dealt with the company while also facilitating an order from a new company. We also discovered asbestos in two of the bedrooms. Heath worked with a company to come out quickly and cost effectively to remove it. Despite the installation process taking longer than expected due to outside factors, Urban Customs was reliable and we couldn't be happier with the look and layout of our new floors.

I called AZ Floor Removal based on the great Google reviews. We needed thinset removed from a 300 sq. ft. space prior to laying new flooring. I called last week, they answered right away and answered my questions, including a general estimate based on the square footage I gave over the phone. We scheduled for today at 8:00am.

At 7:55am, they showed up, super friendly, got right to work. Finished by 10:00, only 2 hours and the floors are perfect. All thinset is gone, smooth, immaculate, NO DUST - incredible!

They measured my floors and there was less sq. footage than I gave them so it was actually a little less than they quoted.

I absolutely recommend this company 100% do not waste time researching anyone else. Thank you Matthew and team for such a great experience!

When our family moved into the Phoenix, AZ area, we weren’t sure who to reach out to get our living room and master bedroom refloored. After getting European Design Flooring out to our home we knew we made the right decision. They were very friendly and knowledgeable and answered our question about the issues with wood floor sanding and the dirt that arises from that. They kept the home very clean and left everything spotless. If you’re looking for a good local Arizona business that will work with your budget and respect your home, EuroDFloors is the place to go. We also went by their showroom to see samples and were surprised to see the variety of flooring they handle. Definitely recommend and have been recommending them to our friends.

We had a large area of hard wood floor that was damaged by moisture and termites. Daniel came in and removed the damaged wood and reinstalled the new hardwood floor. His work is flawless!!! I was absolutely blown away by his attention to detail and his meticulous work!! The area looks perfect and even looks better than when we first installed it. Daniel is very personable and pleasant to work with, he showed up on time every day and was very responsive to texts and phone calls. I will definitely be recommending him to my friends and family. Excellent job Daniel! It was a pleasure working with you.

They have done many jobs over the years for me and my family! They are awesome to work with!!

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

This business is one of the nicest to work with. They are super people.

Eric quoted and accomplished the Epoxy Coating job of our driveway and entry way as written, then a little over 2 years later I noticed the epoxy was coming off in 2 places. I have called and left messages, I have e-mailed, and I have texted him to honor his 10 year warranty but he will not call me back, just refuses to reply. Probably because he knows that the state of Arizona will not pursue any contractor that does not honor a warranty after 2 years. Warranty some work for 10 years but will not honor anything over 2 years is not the kind of contractor you should be working with.

True professionals and a very nice crew! They were done in one day and NO Dust!! We had a lot of tile...so nice not to have that dust. I highly recommend these folks!!

We have used Hernan’s Custom Tile and Stone several times in the past 6 years. We have had tile flooring installed as well as counter-to-ceiling kitchen backsplash, bathroom tile repair, and a floor-to-ceiling layered stone living room wall. All projects are beautifully done. Hernan and his crew are professional, friendly, and pay a great deal of attention to quality detail work. We always call Hernan for our tile and stonework needs.

We called Sun Valley Floor Specialists to complete a concrete overlay but they tackled a number of additional jobs including kitchen/bathroom demo, shower tiling, drywall repair/design. Edgar has coordinated 6+ months of various projects for us and always stands behind his team's work. Good people, recommend for more than floors if you want a single vendor you can trust.

Had different typed, which a lot of them don't.

I had submitted an inquiry online because I am interested in replacing the flooring in my home and have no idea what the cost is, not even generally. It was my hope to have someone give me a ballpark and then come to my home for a quote. Tom Alan responded and left a voicemail. When I called him back he was unprofessional and dismissive and - it seemed - bothered by the call. First impression is critical for any business. Lost sale.

It was good