Best Floor And Wall in Phoenix AZ

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

John and his crew had the entire floor plan installed a day before moving.

Faster than expected install and the install-quality came out perfect. Highly recommend Alliance. IMO, best home floor installer in Phoenix - hands down.

This installer company has been absolutely amazing. They are with you every step and explain what the problem is and also warranty everything of anything is off they will come right back free of charge. I will continue using them.

Quality service by everyone at AK Brands Flooring. Though I don't want to say anything bad but, I received knowledge that Floor and Decor workers just didn't have about their products and really didn't care.
These guys helped with Design, Had the lowest prices and installation that was done quick with quality work.
The only part bad about these guys is that they are a word of mouth company. And I found them by accident. Everyone in Phoenix should at least stop by AK Brands Flooring to see their unique products and try their service.

Thank you, And See you on my next project.
Parisa G.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

Job was done fast, on time and on budget. Capri was very professional and did a great job. Thank you.

Installed plank tile in my home and the floor looks great. Very good work, reasonable price and easy to work with.

Bones and his crew were professional from start to finish. The garage flooring coating turned out beautiful. Highly recommend this company.

I was very stressed trying to find a place to clean, grout and seal my porcelain tile floors. AZ Floor King exceeded my expectations!
My floors look brand new. They were so easy to work with and the pricing was incredible!

Very nice

Beautiful! The work is suburb and the quality is just what we expected. The important issue to us was if we had a question Raul was a phone call away.......no waiting for a reply. Quick, easy install by his polite workers and Raul's efficiency made this project run smoothly. Thank you!

Very happy with the service from beginning to end. Very professional and would highly recommend there services for a kitchen remodel

very professional

10am appt. Arrived 0945. Backed in 1230. Unloaded at 1800. Had to reschedule my next 2 deliveries.

I purchased cabinets online from Sanels Wholesale Cabinets! The quality is perfect, and the customer service was outstanding and extremely helpful throughout the process. I don't usually write reviews, but they left me speechless and saved me money and effort. I recommend this company to everyone.