Best Design Bathroom Remodel in Phoenix AZ

Carla is a wonder. Highly knowlegeable and full of energy. And supremely patient.
The showroom is highly stocked with tile and flooring samples, and what they don't have they can get readily.

“We love our tiled shower and bathroom floor, by Alan of Alan’s Flooring. He is awesome to work with. Very hard working and meticulous. He and his sister were efficient and have a system to get the project done. We highly recommend Alan's Flooring. We will hire him again for future projects if we need to do more remodeling.” I would post a photo, but we still have painting and drywall repairs to do. Greg and Sandy M.

I just wanted to write to compliment Ali and his staff for an excellent job on our tile removal yesterday. It was fast and nearly dust free… They also did a great job with the clean up and the shifting around of the front desk. We were able to install the carpet tile immediately last night.

When we look for a company to do our tile/terrazzo/or skim coat installation months from now, AK will be at the top of our list.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Renovation and Design Concepts transformed my dated and unattractive kitchen into a beautiful, contemporary and functional heart-of-the-home. The RDC Gals worked with me at every strategic point. They designed a new countertop layout to include a functional eat-in bar. They showed me dozens of options for countertops and backsplashes. Helping me avoid distraction by shining objects they guided my selections to please my own design sense and optimizing the value of my home. The renovation included some drywall work, and included a re-do of my stair case. I highly recommend their service. From the quality of the workmanship to their keen eye for finishing touches, Renovation and Design Concepts fully met my expectations for quality, value and aesthetics. Can't wait to do my master bath!

A flooring company should be like Home Solutionz! They truly amazed us. Very knowledgeable, carefully considered our needs, and patiently guided us through all the possibilities. I'm very impressed with my new floor. Amazing service

Second time we have used Toscani Flooring- would not use anyone else! Awesome!

We have used Hernan’s Custom Tile and Stone several times in the past 6 years. We have had tile flooring installed as well as counter-to-ceiling kitchen backsplash, bathroom tile repair, and a floor-to-ceiling layered stone living room wall. All projects are beautifully done. Hernan and his crew are professional, friendly, and pay a great deal of attention to quality detail work. We always call Hernan for our tile and stonework needs.

Horrible now I see the contractor they recommended is up on charges relating to his company

This was interesting... let's begin with the slight positive. The salesman (Tom Inman) that gave me a quote for my tile flooring was great. In fact he was primarily the reason I was ever able to reach the project manager (s). My project was supposed to begin Monday, July 6th but the workers never showed up between the given time frame of 9-11 am. I had to place several calls to find out what was going on. Turns out the crew that was supposed to come was sick. Ok, I get it during these times. The work began on Tuesday instead and it was estimated to be done by the following Monday. Throughout the duration of this project I never received one call to update me on how things were going with the exception of Dustin, one of the project managers, who called to ask a question pertaining to how I wanted my tile laid. The project continued to the following week. On Monday I called Dustin to ask when the project would be completed..he said Wednesday or Thursday. Meanwhile I checked on my home almost daily to see how the flooring was coming along. By Thursday, still no update. I text Dustin requesting an update in which he said it should be completed Thursday. However, all the tile had still not been laid. I asked for an update and did not receive one. By Friday, nearly 2 weeks after the project began, I had to place 3 calls to finally receive a call back. I phoned Dustin but did not receive a return call, or a text back from when I text him Thursday. Around 2 pm Friday, Dino called and reported that my flooring project should be done Friday night or Monday morning but he wasnt sure which. I asked him to call me by the end of the day to let me know when it would be completed. Dino stated that he would call but, If I forget, shoot me a call. Really?? This is your job. I'm not asking for much other than 1. When will my flooring be completed? And 2. When can I move back in? Dino phoned me around 4:45 on Friday stating that the project would be completed Monday morning . Around 6 pm Friday, the installers phoned and stated that the project was complete and I could do a walk through Friday night. No communication!!! The actual installer did a beautiful job but left a huge mess with regard to the tile..haze everywhere. Also the contract says that they are supposed to put on a new wax ring for the toilet(s) and he did not, nor did he bolt down the toilet and I had to have a friend do it . On top of that, Dustin had the nerve to text me Saturday as I was cleaning the huge mess, to ask me to send pictures of the tile! But yet he couldn't do his job and return texts and calls pertaining to when my project would be completed. Absolutely ridiculous! I WOULD NOT recommend this company on any level whatsoever.

I have needed flooring services for multiple projects throughout my and my relatives house. After the first project and working with both Victor and Mario, they became our go to vendor for flooring. The hard work, expertise, and dedication they put in when starting a project is absolutely incredible!

Thank you for all your help and work.

Russ was a pleasure to work with. He was knowledgeable and reassuring. The total bill was reasonable and I plan to use them again for future renovations.

I highly recommend Nehemiah Builders! They have a very strong work ethic and very detail oriented!

Harris was very professional and helpful. The cabinets are well made and very nice.

Had different typed, which a lot of them don't.