Best Design Bathroom Remodel in Phoenix AZ

They did the floors in my home and I am crazy happy about it. I shopped around with several big retail stores and found a better selection and better price at Arizona Floors. Robert explained everything completely and install was done a week later. Installers were clean and professional. I will definitely recommend Arizona Floors for any flooring project.

My experience with Alan’s Flooring was absolutely perfect! Alan and his Team did an amazing job on our floors! I would recommend Alan’s Flooring to my Family and friends. His pricing is very fair. Definitely very skilled professionals!

AK Brand Flooring are amazing. Ali has done tiling projects on two houses for me as I transitioned and moved. The first was a hard to match Travertine that he went out of his way to find. The second was a project during a holiday week. Tony came in and ripped out previous tile and carpet and then installed a gorgeous wood look tile. Ali goes the extra mile to make sure his customers are happy. Thank you!

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Great variety of products, and knowledgeable owners.

We're happy we went with Home Solutionz to install new baseboards and flooring. Their crew was fantastic! Performed a great job, cleaned up every day, and worked with our schedule. The final look is amazing. Thank you so much, team!

Toscani Flooring did a great job with our tile. They were on time each day and completed the job quickly. Any issues were immediately addressed and taken care of. I would definitely use Nick and his company again.

Hernan did a wonderful job.. I would recommend him to anyone needing tile work.

Horrible now I see the contractor they recommended is up on charges relating to his company

Our counter top and Backsplash look amazing. This company has integrity and will take care of you. I would recommend them to all my fmaily and friends.

Great company! We highly recommend them.
They replaced our carpet to vinyl and did an excellent job. In just about 5 hours everything was done nicely and they cleaned they finished. We are very happy with the work.

Great work. We love our kitchen remodel. Owner and employees are very easy to work with. Very trustworthy.

Beautiful work highly recommend.

Use this business at your own risk! This business has zero knowledge on what customer service, professionalism, and timely manner means. Not only are they offensive and use derogatory remarks as a joke to address their Hispanic customers. They have no follow through. They have no regard for their customers and do not care to leave customers without kitchens for months and months. Good luck getting through to anyone on the phone all they do is push you to email them. You can't get anyone on the phone, doubtful you'll get any help via email. Maybe I'll get a response to this review!
After this review they have asked me to remove my slanderous review and refuse to help my mom any further. This is after the fact that they kicked my mom out of their store and their customer service rep flipped her off in the parking lot. I will not remove my review.

Had different typed, which a lot of them don't.