Best Car Interior in Phoenix AZ

Renovation and Design Concepts transformed my dated and unattractive kitchen into a beautiful, contemporary and functional heart-of-the-home. The RDC Gals worked with me at every strategic point. They designed a new countertop layout to include a functional eat-in bar. They showed me dozens of options for countertops and backsplashes. Helping me avoid distraction by shining objects they guided my selections to please my own design sense and optimizing the value of my home. The renovation included some drywall work, and included a re-do of my stair case. I highly recommend their service. From the quality of the workmanship to their keen eye for finishing touches, Renovation and Design Concepts fully met my expectations for quality, value and aesthetics. Can't wait to do my master bath!

I am a repeat customer, bought my floors here a couple of years ago. Back again for a spec home. They always sorts me out with the high-end stuff. Pricey but the sort of homes we do call for it and Ive always had ppl at open houses ask me where the floors are from so they Sell!

The price was very reasonable. They were on time. They kept us informed of each step of installation process. They kept the work area very clean.

When we decided to have our garage floor done we interviewed 3 companies. We found ECO Core-Flex to be the company we had the most confidence in. Our garage floor had been done several years ago with a kit you can find at your local hardware store but after a while the floor started showing signs of ware and tare. Core-Flex sanded and prepped our garage floor then applied the color we had chosen. They came back the next day to apply a final clear coat. The employees that did the work arrived on time, their work was neat, clean and professional. The floor looks great!

Horrible and dishonest

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

I had submitted an inquiry online because I am interested in replacing the flooring in my home and have no idea what the cost is, not even generally. It was my hope to have someone give me a ballpark and then come to my home for a quote. Tom Alan responded and left a voicemail. When I called him back he was unprofessional and dismissive and - it seemed - bothered by the call. First impression is critical for any business. Lost sale.

The Home Looks Great! The Installers did a Fantastic Job!

Had different typed, which a lot of them don't.

Unbelievably poor workmanship and customer service. Unbelievably poor communication internally and externally. Canceled appointments four days in a row. Tried installing the wrong tile. Installed multiple colors of grout in the same room. Cleaning crews calling me to find out if projects are done because they can’t get a hold of ILG. Tile jobs so poor they’re doing things a third time. Installed a batch of defective tile where we had to replace everything on the first floor. If you’re a home builder, please do not work with ILG. If you’re a home buyer buying a home from a company like Taylor Morrison that works with ILG, be prepared for three years of missed appointments and cracked tile like us.

We are Super satisfied with the carpet and the installation we received from ReSource Arizona, The salesman Dan Young was really great, he stayed in there with us through many changes and brought much knowledge and experience to the table. I appreciated his professionalism and his thoroughness meeting with me on several occasions to explain the details and secure our desires for a finished product.

Our installer Luis did such a fantastic job, all the transitions and angles came out clean and beautiful. He really has a passion for what he does and it shows in his ethic and talent.

Everyone appreciates a quality experience. When you go with ReSource Arizona that's exactly what you'll get! Sales and service with complete excellence!

Thank you Dan, Thank you Luis

Very Highly Satisfied,
Trep J. Tremper

Nice people, good location. Clean store.