Best Building Design in Phoenix AZ

Great variety of products, and knowledgeable owners.

Not able to do small residential homes.

Wow! I am in love with our garage floor! American Epoxy did an amazing job from start to finish on this project. We are so pleased with the final product.

I have needed flooring services for multiple projects throughout my and my relatives house. After the first project and working with both Victor and Mario, they became our go to vendor for flooring. The hard work, expertise, and dedication they put in when starting a project is absolutely incredible!

Thank you for all your help and work.

Russ was a pleasure to work with. He was knowledgeable and reassuring. The total bill was reasonable and I plan to use them again for future renovations.

They lack customer service and organization..... Had to ask for help even tho there was five employees standing around looking at computer screens. When I finally did get help they told me to feel free to search the yard and when I find a piece I like, to bring it inside and they will price it for me. So I asked where to look in the yard and they didnt even know where their own stock was located. Took about 15 mins to locate some pieces, luckly Im not color blind or I would of been in a real predicament. Question.....
Why do I need to carry the lumber, by hand, into your office to get a price? Rough cut material isnt too nice on the hands.
Porter does have a nice selection and will compliment them with stock on hand.
Only reason I gave 3 stars is because I found the right piece to finish my commisioned build, my customer is most important to my business. All Porter did well was kindly take my money. Tiddy it up, folks.

I used Desert Coatings (DC) to do painted concrete flooring throughout our house back in August or September of 2017. The flooring consisted of a total of approximately 1,700 square feet of flooring. The house that this work was done at was a vacation house at the time, so I wasn’t there to supervise the work when it was done. Other work was being done at the house by another contractor at the same time. Overall, the final finished floor was okay, but there were some things I wasn’t happy about.

During their install process I received a call from my general contractor that the flooring installers had gotten cement material all over the newly painted doors and baseboards. I called DC and they gave me a $700 credit to have the doors and baseboards fixed and repainted. After the flooring job was done, I came out to the house and discovered that the workers had spilled concrete in various spots on my newly painted patio cool deck. I was able to power wash some of it away, but some still remains to this day.

In a bedroom some tile had to be removed and DC had to use a self-leveling concrete to even out the floor, as well as raise a portion to make it level with the rest of the room. When I was able to come out and look at the flooring, I noticed that this area was very wavy and had bumps in some spots. I called DC and they came out and applied another coat, which improved it, but the finish still wasn’t smooth flat in the end.

In the living room they had to fill the entire room with about 2-3 inches of concrete to fill the void left by removing the existing wood underlayment that was previously used to build up the floor. Where this new poured concrete met the existing concrete, a crack developed about 6-12 months later, which caused the paint to chip away. There were a couple other cracks that developed too. I called DC and they sent someone out to fix it. The repair consisted of them applying more paint over the cracked area. The repair ended up not being flush with the rest of the finish, and the color did not match the rest of the flooring. This crack is in a prominently noticeable area of the house too.

Fast forward to 2020-2021, the crack reappeared and the paint began to crack and chip away again. I didn’t call DC right away because I still was not living in the house full time yet. After moving in full time, the chipping away became worse from walking over the area. I called DC twice in August 2022 (8/25 & 8/29), both times reaching an answering service. They said they would pass the message along and someone would call me by the next day. No one called me back. After the second call I decided to start emailing them (9/1/22). The first email response I got was that Tom Allen (the owner) was out of state that week, so I waited about two weeks and emailed them again (9/14). I received an email back (9/16) stating that they were on vacation and would call me back when they returned. I waited a month and did not receive a response, so I emailed again (10/17/22) and received no response. I emailed a final time (10/27/22) and again no response.

In addition to the above there are a few spots here and there that I wasn’t happy with – under the kitchen island (uneven finish and sheen), a few wavy uneven spots here and there throughout the house. I didn’t write a review at the time, because I just figured I’d live with it as is, but now that I can’t get a response from them, or have them come out to do the repair, I’m writing a response now.

I do not recommend and would not use Desert Coatings again (I felt this way before the lack of response, but even more so now), especially if you’re looking for a high-end finish. I have since read other reviews where they do not respond to follow up calls for repairs when needed.

Horrible quality. Not happy at all with how they turned out.