Best Bathroom Plan in Phoenix AZ

David was very cordial and helpful today during our scavenger hunt to match some old tile. He gave us genuine insight on products and spent time explaining what options might work best in our situation dealing with water damaged properties.

I just dropped off two pallets of flooring, they opened their dock early for me, the people were passionate about the jobs they provide to their community, the “boss man” came out and made sure I was being taken care of and not having to wait to unload, employees were fast, efficient, polite, well groomed, skilled, and gave myself and my co-driver 2 bottles of cold water each when they realized we were from out of town and were just winging it in the desert lol.

Kinda makes me wish I lived nearby just so I could patronize such an awesome business.

I used Alan’s Flooring to install slate tile flooring and engineered wood in my home, and to replace baseboards. I’m glad I did. Alan is very responsive and meticulous in his work. It all came out looking beautifully. He offered the best value of any of the other contractors who bid on the job. If I had any constructive feedback it would be that the cleanup seemed a bit rushed and could have been a little more thorough. However I would use Alan again and have recommended him to other people.

I just wanted to write to compliment Ali and his staff for an excellent job on our tile removal yesterday. It was fast and nearly dust free… They also did a great job with the clean up and the shifting around of the front desk. We were able to install the carpet tile immediately last night.

When we look for a company to do our tile/terrazzo/or skim coat installation months from now, AK will be at the top of our list.

I highly recommend Home Solutionz - Phoenix. Home Solutionz - Phoenix has the best selection of flooring in the area and their staff helped us select the perfect floor for us. They were very knowledgeable and worked patiently with us to select a floor that was contemporary but timeless. It complements our existing maple kitchen cabinets and works well with the dark wood in other rooms. We highly recommend Home Solutionz - Phoenix.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

?mmmmmmmmmm floors?

Recently, we worked with A All-Rite through the restoration company that was working on our bathroom. Leading up to the install, things were just a little off. Getting answers my wife wanted took a little more time to get, but she got them. Then we had picked a decorative tile for installation within the normal tile and it felt like they were trying to talk us out of using it because it is tricky to cut glass. My personal feeling is that a professional should be able to cut all tile (glass or otherwise) with no issue, but I may be misunderstanding the difficulty as I don't have experience.

When the install started, things got worse. In working with Michael in the details of the shower tiling, and how it should go up to the ceiling, my wife felt dismissed and ignored to the point of asking me to step in. Once I did, things were corrected and it moved forward.

The men installing the tile spoke VERY little English, so we just had to trust things were going the right direction as we couldn't ask them. It appeared to be going well and the job looked good. We found out however, that the square holes cut around the circular shower handle hardware is causing issues. We can't find pieces that will cover the square holes. I do not know if the restoration company has reached out to them to fix it, but it's a mistake that shouldn't have happened. Speaking to people at every plumbing store we go to, they are perplexed as to why they did it that way. Square holes for round hardware makes no sense. They also did not seal the grout, but I don't know if I should have expected that.

Overall, the job looks good but the process was a pain and has created further issues. It wasn't disastrous and the shower is done how we wanted. That's about the best I can say.

Great selection of wood. Recommend the store Home Solutionz - Scottsdale who is always there for you and get you best price. They have the broadest selection available in the mid-to-high-end marketplace in our area. The store is well organized with helpful displays.

I've had Toscani do two projects--a tile floor and a tile backsplash--and they were completed beautifully. I will always use Toscani because their work is superior to the others I've used. Thanks, Nick and Co!

We had them do our Kitchen Backsplash just last week. Contractor was on time and did a good job completing our job in a acceptable amount of time. I did have a couple of questions regarding our project billing that was discussed and addressed by Brianna to my satisfaction. I would work with them Again. We Love the finished Project.

Craig Bankston
Litchfield Park, Az.