Best Bathroom And Kitchen Remodeling Services in Phoenix AZ

Helpful and very attentive.

Alan did an incredible job installing tile floors through the entire downstairs to my house. The floor looks amazing and I am very pleased with their work. I will have them do the upstairs when I am ready and I would definitely recommend anyone who is looking for an affordable and highly professional flooring company.

Home Solutionz - Surprise have the best quality in the city and some very skilled craftsman as well. I already used Home Solutionz - Surprise’s for a 4th time on our remodels. All my colleagues and family have taken advantage of their services and all have been very satisfied.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

?mmmmmmmmmm floors?

I picked this vibrant Moroccan cement tile in custom colors which is a service I never knew existed. Either way very excited to receive this and further add to my review but the service I got at Home Solutionz - Scottsdale was 1st class and I’m certain the material I chose is equally as top grade. Have to check out this place the showroom is insane. Classic cars, weird and wonderful floors, tiles from all over.

We have used Hernan’s Custom Tile and Stone several times in the past 6 years. We have had tile flooring installed as well as counter-to-ceiling kitchen backsplash, bathroom tile repair, and a floor-to-ceiling layered stone living room wall. All projects are beautifully done. Hernan and his crew are professional, friendly, and pay a great deal of attention to quality detail work. We always call Hernan for our tile and stonework needs.

BUIYER BEWARE!! This company does not stand behind its product. We had a floor installed in 9/21. It is completely separating and peeling at the edges. The company is not willing to fix the problem. Rude Customer service and poor quality material. WE ARE VERY DISSATISFIED!! Read the AZ BBB reviews. They have had numerous complaints filed.

They have lots of selections to choose from! Highly recommend you checking them out!

Great work. We love our kitchen remodel. Owner and employees are very easy to work with. Very trustworthy.

Raul is great. They do great work!

DONT BUY ANYTHING FROM THIS PLACE!!!!! 6/6/2022 I purchased kitchen cabinets from Sanels wholesale cabinets. We had the whole kitchen torn up ready to install and we didn’t get any cabinets till 9/10/2022. When we got the cabinets delivered that I paid for and started the install to find out two parts were wrong built and one completely missing piece. They were notified and said they would be ready and replaced asap. We have contacted Sanels wholesale cabinets numerous times over and over and they will lie about when they’ll be done or they’re done or they’re on their way and they never show up. Now we have asked for a refund and they will not refund or answer the phones when we call. They tell us now they’re waiting to be put on the next truck but don’t have a date. We’re still waiting 1/19/2023 and have been pretty much camping in the kitchen, cleaning dishes in the tub and more. Please help this company is the worst!

Had different typed, which a lot of them don't.