Best Baseboard Replacement in Phoenix AZ

We are highly satisfied with the final product. They installed baseboards in our master bedroom, a small job. The two gentlemen who did the work were kind and skilled.
We were not satisfied with the poor communication and multiple reschedulings leading up to it. After making our initial payment on a Sunday, we called on Monday and Thursday to get scheduled. We were then asked on that Saturday if we were still interested in services (after payment and after trying to book a date/time). We ended up scheduling for Monday, but they were a no-call, no-show. We rescheduled for Thursday, and they rescheduled us again for Friday. Our master bedroom was rearranged for a week while we waited. A week after the install, they texted me to ask for payment at 7pm, with a follow-up text at 5:45am... A bit early for a business communication. Adam did call to ask me for my feedback, and he also apologized after I explained all of the above, which is appreciated. He took responsibility, and seemed sincere in his apology. I am not 100% convinced that I would or would not use Atomic Flooring in the future.

I was very impressed with the quality of the product and service we received. There were a couple of issues with the installation, but the company was quick to correct the issues, took full ownership and stood behind both the work and the product. We could have found a cheaper vendor, but I doubt they would have stood behind their work like Arizona Floors. We made the right choice!

The guy who was supposed to give an estimate to my parents ... He started off coming at the wrong time, then when asked to wear a mask as we have people with compromised immune system went out to get a mask and disappeared...
Get a call 3 days later to tell me how the inspection went...I told the person on the phone what had happened ...no apology no follow up....
Do they even deserve a one star. I think not.
Very professional...not.
What a shame.

It pains me to leave a less than stellar review, but unfortunately the work performed by Heath @ Urban Customs will require us hire another company to finish the job he finished. We hired Urban Customs to resurface and patch our existing bamboo floors, but in the end the result of their work was subpar. After they completed their work we were left with the following issues:

- a floor with gaps between the planks
- floating planks that are noisy. In spots you an actually watch the plank move/ give way with any amount of pressure. This movement has caused further damage to adjacent planks, causing those to split and crack. *Our floors were not creaky prior to this project*
- tubes of filler (that were mismatched to our flooring) and we didn't know how to use. We were told we could use it to fill any major gaps.

These issues and others were brought up multiple times to both Heath and Rachel. Instead of addressing and fixing the issues we were met with a list of reasons and excuses as to why they would not or could not fix and finish our floors. We were also told how their work and the end result was completely acceptable.

As small business owners we wanted to support a fellow small business, but when it comes to flooring I would not recommend this company to anyone. They lack attention to detail and leave projects unfinished.

They have done many jobs over the years for me and my family! They are awesome to work with!!

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

Very good during the quoting and scheduling phase. Kept in touch and worked us in to meet our schedule. Crew showed up right on time. Very pleasant and efficient. When they say dust free they mean dust free. House was cleaner when they left than when they arrived. Floor of the whole house was tile ready, all in one day.. They removed about 560 s.f. of tile and used grinders to clean and profile another 1,040 s.f.

I had done my research, and I found Home Solutionz - Scottsdale to be the only choice for me. Their staff were wonderful. Their knowledge and service made it an absolute delight, we love our new flooring

Thank you for the exceptional service, it was a pleasure to deal with Home Solutionz - Laveen. I got the best price and by far the best service in town. I visited a few other hardwood flooring dealers before stumbling upon Home Solutionz - Laveen and I am so happy I did. I was extremely well taken care of by the staff. The delivery was on time as well. I highly recommend Home Solutionz - Laveen.

Definitely would not recommend. Tried to quote me $20 a Sf for installation of wall tile I had already purchased. Clearly trying to take advantage of anyone they possible can.

Words cannot express my gratitude to Home Solutionz - Cave Creek. I needed guidance with flooring for my 700 sq ft condo, as I had never purchased hardwood floors. They made the process a breeze, helping me choose the most beautiful and cost effective hardwood flooring for my small space. The professionalism, knowledge and customer friendly service!! Thank you Home Solutionz - Cave Creek!

Did a fantastic job on our tile floor! Was very helpful and insightful​ with all of our up and coming remodeling projects. We look forward to having SDA back out for our next project.