Best Window Design in Phoenix AZ

I just want to express how grateful I am for the team over at Fence Company Phoenix. The process was so fast and seamless and they really took care of me and listened to every single one of my needs. Thank you guys for everything!

Unfortunately the issues began literally from the start. When the gentleman came out the last week of September 2019 to take measurements and give us a quote, we were impressed and real excited to be doing business with Ironman. That excitement quickly diminished.
We were told the fence would be completed in 4 to 6 weeks, and someone would be calling to collect a deposit and schedule the work. No one called !!! I had to reach out, asking to put a deposit down and confirm scheduling. Of course the deposit was taken but apparently noone knew. We later received a call asking for the deposit. I informed Ironman that the deposit was infact made then asked about the start date. We were told we would receive a call back with a scheduled start date. Nope...never happened
Yep, you guessed it, I had to again call Ironman company AGAIN about the start date. We are now told ot wont be for another 6 to 7 weeks, if were Lucky because everyone is busy. I debated about the timing but what could we do. She said some one will call and confirm..heard that line before....
We finally get a call with a schedule date of early November, we said okay. A 2 man crew came out, the guy debated with me on the Placement of the fence. A few minutes later he realized we were correct.  They dug holes, fence parts off the truck and realized they had the wrong screws and left, saying a word. The only way we found out was, yep, by calling Ironman..again. The scheduler said they would be back the next day, which they weren't, and from there we got the following excuses and delays; Not enough butterflies, there weren't enough caps, there weren't the right screws, there wasnt enough screws, having to wait for parts to come in from vendor, waiting on the vendor...
The project was literally piece mealed together and finally completed with the placement of the final caps for the fence on December 19th 2019. And now, after all of that, Ironman had the odasity to promptly send us a bill for the remaining balance in December 20th 2019. We were discounted a little over a hundred and thirty dollars for all the inconveniences caused by the crazy fiasco.
After several hit and miss ccommunications between Ironman and us, Ironman took it upon themselves to attempt to run our credit card that was used back in September for the downpayment and make an UNAUTHORIZED and FRAUDLANT transaction. When asked why they simply said, well, it didnt go through.
When I checked our CC account, there were 5 attempts made .Highly illegal !!!
BBB has been notified....
Beware shoppers, I would think twice about doing business with this company...ever.
Sadly we were referred to Ironman by a friend...they let us down, our friend down, their customers down. So, this is the long way around in saying I would never send a referral to Ironman....

Doug and the crew were extremely prompt and professional. Highly recommend.