Best Swimming Pools in Phoenix AZ

No answer no return phone call. Waste of time.

If you are in need of a pool fence, look no further! The professionalism, the timeliness and the amazing quality of work cannot be found anywhere else! Justin came out to my house in a matter of days to provide a quote and 3 days later the pool fence was installed. This was such a hassle free process and I would recommend Secure Swim to anyone!

As a Father to young children, a safety fence for our pool was a huge priority for us. The Pool Safety Fencing team was really easy to work with and my wife is really happy with the quality of the safety fence around our pool. Highly recommend these guys!

Recently purchased a Katchakid Pool Safety Net and could not be happier with the purchase. Lavandis and Mike were extremely professional and thoroughly answered all of our questions. Overall, I’m extremely impressed with the quality of service and product received. I’d highly recommend Katchakid for pool safety needs.

Unfortunately the issues began literally from the start. When the gentleman came out the last week of September 2019 to take measurements and give us a quote, we were impressed and real excited to be doing business with Ironman. That excitement quickly diminished.
We were told the fence would be completed in 4 to 6 weeks, and someone would be calling to collect a deposit and schedule the work. No one called !!! I had to reach out, asking to put a deposit down and confirm scheduling. Of course the deposit was taken but apparently noone knew. We later received a call asking for the deposit. I informed Ironman that the deposit was infact made then asked about the start date. We were told we would receive a call back with a scheduled start date. Nope...never happened
Yep, you guessed it, I had to again call Ironman company AGAIN about the start date. We are now told ot wont be for another 6 to 7 weeks, if were Lucky because everyone is busy. I debated about the timing but what could we do. She said some one will call and confirm..heard that line before....
We finally get a call with a schedule date of early November, we said okay. A 2 man crew came out, the guy debated with me on the Placement of the fence. A few minutes later he realized we were correct.  They dug holes, fence parts off the truck and realized they had the wrong screws and left, saying a word. The only way we found out was, yep, by calling Ironman..again. The scheduler said they would be back the next day, which they weren't, and from there we got the following excuses and delays; Not enough butterflies, there weren't enough caps, there weren't the right screws, there wasnt enough screws, having to wait for parts to come in from vendor, waiting on the vendor...
The project was literally piece mealed together and finally completed with the placement of the final caps for the fence on December 19th 2019. And now, after all of that, Ironman had the odasity to promptly send us a bill for the remaining balance in December 20th 2019. We were discounted a little over a hundred and thirty dollars for all the inconveniences caused by the crazy fiasco.
After several hit and miss ccommunications between Ironman and us, Ironman took it upon themselves to attempt to run our credit card that was used back in September for the downpayment and make an UNAUTHORIZED and FRAUDLANT transaction. When asked why they simply said, well, it didnt go through.
When I checked our CC account, there were 5 attempts made .Highly illegal !!!
BBB has been notified....
Beware shoppers, I would think twice about doing business with this company...ever.
Sadly we were referred to Ironman by a friend...they let us down, our friend down, their customers down. So, this is the long way around in saying I would never send a referral to Ironman....

Great prices & customer setvice