Best Drive Gates in Phoenix AZ

Block fence wall....very professional. Excellent job!

HORRIBLE HORRIBLE HORRIBLE. 1st was quoted a price for 3 different options when I got there the quote for less stuff then I was quoted went up in price over 100.00 then was sold items I didn't need and when the guy in the yard told me I didn't need the stuff I was sold for my project I went and returned it the guy who sold me the stuff came out and yelled at the yard guy for telling him I didn't need stuff he had already sold me. SHADY SHADY people never again will I go to this company. customer service is horrible asked to speak with the owner he doesn't have anything to do with his company any more and mgr is unreachable at all times we will see if I get a call back after leaving a message with the rude office people that answer the phones there. If you are looking for fencing skip this company you will spend more money in the long run and frustration.

This is the WORST service I have received in a very long time. I was given their contact info by the mesh manufacturer as I was very excited to use their product (and still am).
1. Damen was a no show the first estimate appointment and texted 30 min after our set time to tell me he was on the other side of town and would not make it.
2. Rescheduled with Damen and texted to ensure he was still coming about 15 min after appointment. He responded with I just left my first meeting a little behind this am. I'm about 25 min out which felt a bit like a cop out and that he actually forgot.
3. In between when the first appointment was supposed to happen and the second Damen and I had many texts back and forth about what I was looking for as well as a satellite version of my yard with my desired fence layout. Upon him arriving for the second appointment he was asking me all the same questions we had talked about via text as if we had never talked before. At this point I wasn't even sure if I was dealing with the same person...I reexplained and finished the appointment.
4. I called their office and talked to Rick (the owner) to see about getting a different sales person as I was really unimpressed with Damen. He seemed unsure but agreed to let me work with someone else.
5. I was called back a few days later (9/20) for a deposit ($700+) and told they would get me on the schedule. I received an email stating that install would happen Tuesday 10/19 at 7am and that I would get a call the night before with more details.
6. No call and no show on install day, so I called (8am) and the receptionist told me the scheduler would call me back as she was unsure what happened.
7. No call by 11:30am so I called back and the scheduler answered. When I asked what happened she said that she never received my layout and therefore never ordered my fencing. She said someone named Brian would be in touch.
8. No call from Brian, so I called back today (10/20) and was told that Rick would call me.
9. Brian calls me this afternoon and asks me what is happening as he has a note to call me. I explain what is going on and ultimately just tell him I would like a refund. He said okay and hung up on me.

All of this without a single apology or recognition of their fault in this. I will update on the refund process.

They were able to take care of my fence. Great company, will use again.

Frank at Security Garage Door was very professional and got the job done fast. He answered all my questions was reasonable in cost and did a great job. Thanks, Frank!

John and the fellas built an awesome custom fence for us. We needed locks and push bar openers and they did everything perfectly! Would highly recommend Pinnacle Fencing Solutions to anyone needing a new fence or repairs. Will definitely use them again.

I reached out to Saul on June 13 for a quote to build a privacy fence around our pool equipment. I have loved swimming in our new pool, but hated seeing all of the ugly equipment. Saul responded right away and asked me to send a pic of the area. He quickly gave me a ballpark figure and stopped by two days later to measure and talk more about the design. The quote Saul gave us for the project was very reasonable. Saul was professional and explained three options for the planks. We ultimately chose the composite material to limit the amount of maintenance. Saul originally quoted the project out 10 days, but to my surprise, they were ready to install it in just a week! They completed the project yesterday and it is absolutely perfect! It not only covered the unsightly pool equipment, but the design also gives us storage. I would definitely recommend Saul and his team to build privacy fences! I’m planning to invite him back in a few months to give me a quote on upgrading my RV gate and other side gate at our home!

5 STARS
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(Translated by Google) professional company

(Original)
전문업체

Absolutely incredible customer service! Great gates. Excellent quality and exactly what we wanted. I would highly recommend this vendor as one of the few contractors I’ve worked with that does what they say and does it perfectly.

These is by far the worst company I have ever hired. The workmanship is great. the Scheduling sucks. They never show up on time and never do what they say the are going to. If you can handle the mismanagement the work I would hope will get done sooner or later. It has now been 3 weeks for a job that should have taken 3 days. My advice, Find another company.

I contacted the CFO David about a job I needed done asap. He came out the next day and looked at the work that needed to be done, said it would be easy. A couple of days past by and he told me he was waiting on supplier info, and that he would have an answer by end of day. He never got back to me, and completely stopped returning my phone calls and emails. If he was unable to do the job, he should have called back and said so, no problem. But the choice to ignore a potential client, goes to show the level of care and professionalism this man/company have. Also, they are more expensive than their competitors. Dont bother with them, they will waste your time.

This company has poor customer service. Made my initial call and spoke to their estimator, but never received the quote. I've called 4 different times to request this information and never got any calls returned. Wasted too much time with this company for a job that could of been completed already.

Called twice to get a price, left messages, no call back. Great service...lol