Best Install Custom Lighting in Phoenix AZ
Holtzman estimated its team would begin work on our project in May 2022, with a ‘conservative’ estimated completion date of October 2022. (Timeline was important to us because our first child was due in January) did virtually nothing over the first three months; employees visited the site 6 times during that time period. Work did not begin until September 2022, after we expressed concerns to owner and assigned a new superintendent; at that time, owner estimated December completion. It is now mid-January and work is ongoing. We brought our newborn home to a rental and have no idea when we will be able to return to our house.
We went with Holtzman because of their online scheduling/calendar tool. This tool is supposed to allow the client to (1) get a sense of what is happening when, in terms of the overall project timeline and (2) know which tradesmen are coming to the site on which day. It did not deliver on either account, as the calendar is almost never kept up to date or filled out more than a few weeks into the future. As far as the overall project timeline, we asked superintendents and the owner for a project schedule at least 20 times. The most we got (verbally) was a tentative date. As far as knowing when specific tradesmen and inspectors would be there, people would show up when no one was scheduled (including an inspector who needed a $300 check), or, conversely, we would make sure we were available only to have them not show up. The lack of scheduling was not just inconvenient; it had a big impact on the project itself, because no one seemed to be ensuring various jobs were being done in the correct order. Work had to be undone/redone, wasting everyone’s time.
We hired a residential architect to draft detailed plans for the home addition. Plans were signed off on by mechanical, structural, electrical and plumbing engineers, as well as the city of Phoenix, which permitted the project. The Holtzman team had full-size copies of these plans at the site. Various Holtzman employees and subcontractors repeatedly disregarded the plans, creating a cascade of problems. There are too many instances of the plans being ignored to list them all, examples include (1) discarding an electrical panel that was supposed to be relocated and installing the new electrical panel in the wrong place, affecting where the HVAC unit could be installed (2) installing the primary kitchen window 2 inches lower than indicated, jeopardizing ability to install outlets and switches where indicated (3) building master bath ceiling at wrong height (4) ignoring instructions to slope the slab under the new master shower, later requiring the slab to be redone, and so on.
After repeated attempts to work with our first superintendent, Joe Clark, to resolve concerns about lack of progress and poor organization and communication were unsuccessful, we asked Joe to coordinate a meeting with company owner Brandon Holtzman. He misled us, setting a meeting with Brandon for Saturday at the Holtzman offices. After showing up for the meeting, we found out that Brandon was out of town and didn't know about the meeting. Joe showed up late and we questioned him about Brandon’s attendance, Joe started yelling at us to “Get the f-ck out of here (the Holtzman office.)” He then followed us out as we got into our car and continued to stare at us as we left. Brandon was apologetic about the incident and assigned us a new superintendent, but it was still jarring. Under the second superintendent, the team left our property completely unsecured one day: front door unlocked, back door left wide open, side gate left open, keys to home left in construction area, and lockbox left open with correct code displayed. When we expressed our concern, the superintendent blamed us for not living there at the time (despite being strongly encouraged to move out during bulk of the demolition and construction phase) and told us he “never signed up for being the gate keeper.” Our third and current superintendent, Cory, has been one of the only redeeming aspects of working with the company.
www.holtzmanhomeimprovement.com
We went with Holtzman because of their online scheduling/calendar tool. This tool is supposed to allow the client to (1) get a sense of what is happening when, in terms of the overall project timeline and (2) know which tradesmen are coming to the site on which day. It did not deliver on either account, as the calendar is almost never kept up to date or filled out more than a few weeks into the future. As far as the overall project timeline, we asked superintendents and the owner for a project schedule at least 20 times. The most we got (verbally) was a tentative date. As far as knowing when specific tradesmen and inspectors would be there, people would show up when no one was scheduled (including an inspector who needed a $300 check), or, conversely, we would make sure we were available only to have them not show up. The lack of scheduling was not just inconvenient; it had a big impact on the project itself, because no one seemed to be ensuring various jobs were being done in the correct order. Work had to be undone/redone, wasting everyone’s time.
We hired a residential architect to draft detailed plans for the home addition. Plans were signed off on by mechanical, structural, electrical and plumbing engineers, as well as the city of Phoenix, which permitted the project. The Holtzman team had full-size copies of these plans at the site. Various Holtzman employees and subcontractors repeatedly disregarded the plans, creating a cascade of problems. There are too many instances of the plans being ignored to list them all, examples include (1) discarding an electrical panel that was supposed to be relocated and installing the new electrical panel in the wrong place, affecting where the HVAC unit could be installed (2) installing the primary kitchen window 2 inches lower than indicated, jeopardizing ability to install outlets and switches where indicated (3) building master bath ceiling at wrong height (4) ignoring instructions to slope the slab under the new master shower, later requiring the slab to be redone, and so on.
After repeated attempts to work with our first superintendent, Joe Clark, to resolve concerns about lack of progress and poor organization and communication were unsuccessful, we asked Joe to coordinate a meeting with company owner Brandon Holtzman. He misled us, setting a meeting with Brandon for Saturday at the Holtzman offices. After showing up for the meeting, we found out that Brandon was out of town and didn't know about the meeting. Joe showed up late and we questioned him about Brandon’s attendance, Joe started yelling at us to “Get the f-ck out of here (the Holtzman office.)” He then followed us out as we got into our car and continued to stare at us as we left. Brandon was apologetic about the incident and assigned us a new superintendent, but it was still jarring. Under the second superintendent, the team left our property completely unsecured one day: front door unlocked, back door left wide open, side gate left open, keys to home left in construction area, and lockbox left open with correct code displayed. When we expressed our concern, the superintendent blamed us for not living there at the time (despite being strongly encouraged to move out during bulk of the demolition and construction phase) and told us he “never signed up for being the gate keeper.” Our third and current superintendent, Cory, has been one of the only redeeming aspects of working with the company.
1625 W University Dr UNIT 112, Tempe, AZ 85281
Homework Remodels did an outstanding job of renovating our 65 year old home, which was in a state of significant disrepair when we purchased it. The remodeling required a new roof, new electrical, plumbing, heating/cooling, flooring, paint, plaster, fencing... They completed the job on a tight schedule so we could move in upon the sale of our previous home.
We were kept well informed of the progress and were involved in the process.
Five years later, the repairs/upgrades made by HomeworkRemodels have stood the test of time. We are extremely satisfied with their work.
Highly recommended.
homeworkremodels.com
We were kept well informed of the progress and were involved in the process.
Five years later, the repairs/upgrades made by HomeworkRemodels have stood the test of time. We are extremely satisfied with their work.
Highly recommended.
4105 N 20th St Ste 210, Phoenix, AZ 85016
Hunter is an honest hardworking, forthright individual. I've known him for over 10 years and can vouch for his character. And when ready for his construction skills and reliability will not hesitate to employ him and recommend him to others considering remodeling projects.
offcutinteriors.com
16601 N 75th Ave, Peoria, AZ 85382
We just had our bathroom slightly remodeled by AZ Bathmasters. We moved the shower to where the bathtub was, and where the shower was, we had them change to a closet. Bathmasters came out within two days of us making the initial phone call. We also got quotes from three different companies aside from bathmasters.
I can't say enough about the service we got from AZ bathmasters! There were quite a few things that my wife were unsure of as far as color, style, etc, and we told bathmasters to just use their best judgement. Looking at the finished product, there is not a single thing my wife or I would change! The service we got from them was amazing, great communication throughout the project, and even though we did not specify, they used very high quality hardware and materials. I have no hesitation in giving bathmasters 5 stars and recommending them!!
azbathmasters.com
I can't say enough about the service we got from AZ bathmasters! There were quite a few things that my wife were unsure of as far as color, style, etc, and we told bathmasters to just use their best judgement. Looking at the finished product, there is not a single thing my wife or I would change! The service we got from them was amazing, great communication throughout the project, and even though we did not specify, they used very high quality hardware and materials. I have no hesitation in giving bathmasters 5 stars and recommending them!!
3240 E Union Hills Dr UNIT 151, Phoenix, AZ 85050
We had Spicegirl Remodeling renovate our kitchen this summer. New floor, countertops, tiling, lots of painting. We are extremely pleased with how the kitchen came out. Ericka was awesome and did what was necessary to ensure a great outcome. As with just about any project of this nature there will be bumps along the way but it is how those bumps are dealt with that matters. Ericka was flawless in handling those bumps and we can't thank her enough. After several months everything is holding up beautifully. Her crew was also very professional and we enjoyed having them work in our home. I highly recommend them!
Sal & Leona
spicegirl.org
Sal & Leona
7901 E Thomas Rd #109, Scottsdale, AZ 85257
We had the bathtub removed and new shower with glass doors installed. We were very happy with the procedure and the finished product.
www.rebath.com
426 N 44th St # 410, Phoenix, AZ 85008
Over charge for silly things. Very rude!
www.designandremodelingteam.com
1835 E 6th St #16, Tempe, AZ 85281
Project Construction is an amazing company! Robert took the time to understand my renovation goals and my budget before we started the project. His team was always responsive to my needs and the project was completed on time.
I highly recommend Project Construction for any size project. It will be done with the utmost care.
projectconstructionaz.com
I highly recommend Project Construction for any size project. It will be done with the utmost care.
6507 E Vernon Ave, Scottsdale, AZ 85257
Professional, reasonable, courteous and reliable. Alex installed tile in bedroom with the transition from room to room unnoticeable! Highly recommend!
Phoenix, AZ
They do such amazing work! My shower head broke several months after install and they came over no problem and replaced it!
www.arizonabuildingandremodeling.com
Phoenix, AZ
Great place great people highly recommended
republicwest.com
8101 E McDowell Rd Suite 205, Scottsdale, AZ 85257
My experience w/ Diamond was great. Estimator came out ASAP, measurements completed in two more days, pricing soon after, and install within two weeks of first contact. The job looks great, and the cost was well under competitors. The measurements and price was competed before others began the process.
www.diamondgraniteaz.com
4840 S 35th St, Phoenix, AZ 85040
Had them build a simple pergola in the back yard. They did awesome! Took about 3 days to complete including paint
infinitybuildersaz.com
2930 E Camelback Rd, Phoenix, AZ 85016
These guys made us a beautiful bathroom. They were hard-working, thorough, efficient, and easy to contact throughout the process. I have heard about a lot of nightmare contractors and these guys were the opposite: dependable, honest, and fair. I definitely will use their Builders Express Handyman Service Phoenix services in the future and would recommend their company to everyone who's looking for a trustworthy remodeler without any hesitation.
builders-express-handyman.services
2930 E Camelback Rd # 135A, Phoenix, AZ 85016