Best Exterior Building in Phoenix AZ

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

A few years ago, we had several significant cracks in the plaster walls and ceilings of our 1910 Craftsman bungalow. Rod with Homework Remodels was able to fix them all in one day and even now we can't tell where his patchwork starts and ends. Having a 100+ year old home in Phoenix, we're always looking for true craftsmen that will respect the style and idiosyncrasies of older houses and not just do the quick and easy fix. Thanks, Rod!

I was referred to PJH through my homeowners insurance. I was able to get scheduled right away too! Debbie was the one who came out to assess my damage. She has be so helpful with my insurance claim since day one! She’s very responsive, available when I need her and overall pleasant to work with. The whole team is amazing! I would highly recommend PJH for any of your construction needs!

Dreams do come true! My wife and I bought our house in north Phoenix almost 2 years ago and have wanted to replace the original 1994 kitchen ever since. After talking with a few contractors, we met with Bobby of Atelier 507 and immediately had a positive feeling about what could be accomplished. He came back quickly with a presentation that clearly fulfilled my vision for our new kitchen, and his cost estimate was right where we wanted to be. Our new kitchen included all new cabinetry, granite countertop, tile backsplash, a custom island 3x the size of the old one, plumbing and installation of lots of new lighting. I could go on and on about what a great job his crew did, but what impressed me the most was Bobby’s constant follow-up and communication. He also had wise input regarding some of my initial ideas, and I’m glad I took his advice. We finally have our dream kitchen, and now that it’s complete, are delighted that we can highly recommend Atelier 507 for your home remodeling needs. They do both large and small projects, and even though our kitchen was one of his smaller projects, Bobby always made us feel like we were his most important customer. Atelier 507 delivered on every promise on time and on budget.

We are delighted with the commercial renovation services of the Luxury Remodels Company. We decided to hire them to renovate our bakery. Their incredible services have helped us double our daily customers with the stunning new layout. We can't recommend them enough to everyone.

Wow this guy is incredible. The owner Dion was very flexible with the scheduling he made sure to adjust the scheduling of the estimate so I can pitch my kids up from school. Then I ended up changing my mind about the color I wanted for my kitchen and dion took the paint back for me and exchanged it for the new color I wanted. He understood that I am a busy single parent and made me feel very comfortable whenever he brought his crew around. He even introduced everyone to my kids so they would feel comfortable.On to the quality of work , it's simply superb! I've wanted to redo my kitchen and bathrooms for years and the turn out was even better than I imagined. I've already recommended Dion to several friends and they have all been very happy with the quality of work and the professionalism dion and his crew showed them. I'll be calling him for all my future construction and carpet cleaning needs.
Thanks Dion!

Friendly people excellent work quality

Top shelf team focused on building the right way, not the easy way!

Highly recommend!! Great communication and fabulous work!

Great work. We love our kitchen remodel. Owner and employees are very easy to work with. Very trustworthy.

They did my kitchen two years ago.These guys are absolute professionals. The owner and his head guy are very hands-on, and know how a project is supposed to go together. Their knowledge is both broad and deep, as is their technical skill.
Plus, they listened to me, both before and during my renovation, and addressed all my questions and concerns. They also had a number of suggestions that I hadn't considered, some of which we incorporated during construction.
Just spoke with Robert regarding an addition I'm considering. Hoping to have the crew back on site this coming spring!

My new bathrooms are Great! John C. was great to work with!! The whole team was great!

A cheat and an embezzler. Cheated us of 14000 dollars.Took money, never did work.

123 Remodeling team did a great job on my fairly large kitchen project. They remodeled a very dated kitchen, and I couldn't be more pleased with the results and the experience. Their team is outstanding: professional and responsive. Their designer provided great guidance and was wonderful to work with. Project manager, Ben, kept all running smoothly and handled any and all of my questions. I now have a kitchen I can really enjoy. I highly recommend them!

They did the job well and I was fully satisfied. There were some pieces of wall panels that were damaged that they will replace. Thank you management for responding back.

They do such amazing work! My shower head broke several months after install and they came over no problem and replaced it!

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

(Translated by Google) What crap people ? delete even the reviews if they are manipulated and that is freedom of expression ?

(Original)
Que porquería de personas ?borran hasta los reviews so están manipulado y eso es libertad de expresión ?

We got a qoute for our project November 2021. It took months to get through permits, etc through the city. I realize this is not their fault. It turned out to be almost over $20k over their quote!! For a rooftop patio!! A roof top patio that we were told would take about 6 weeks to complete. Obviously it took way longer....We are now in January of 2023!! We had so many hold ups. Lumber prices went up, we had 3 different electricians out here, so many things came up over and over again. People in and out of our yard for months. My office is in my backyard and I couldn't work from there for months. I understand projects can cause issues but this was way over the top. We asked for deadlines and they were all missed over and over again. We had cracks, leaking, and then our travertine was flooded. They said it was a home owner issue, but my husband took work off that day and took pictures of everything.Turns out someone didn't cap a pipe from months ago and caused a leak in our yard that's been going on for months. We paid for that for months. We weren't given a disount for ANYTHING! I was so unhappy with how everything was handled. We waited days and weeks for issues to get fixed and no apologies. We paid throughout the process and when we owed our last payment, we were contacted to get it resolved immediately. We have several other projects that we want to do for our house but will never do this again with this company. If you make a mistake or over promise...make up for it. You FAILED!