Best Complete Painting Services in Phoenix AZ

I would like to give a 1-Star review but to be fair, I will give a 2-star review because the job was completed. Just as a quick overview, I would not recommend Holtzman Home Improvement.

PROS and CONS List below:

PROS:

*Bathroom remodel was completed.

*Liked cabinet finishes and style options.

CONS:

*We were given a timeline of 6-8 weeks for project completion but ended up taking 6 months.

*In contract, the introduction page says that Brandon Holtzman “… will personally meet you and visit your job site several times throughout your project to ensure quality and care is not only in the workmanship but also in our demeanor.” Never met the man; not even once.

*“Designer” which they refer to as “sales-person”, had a hard time keeping up with the demands of our project. Made numerous mistakes in terms of measurements that caused wrong products to be ordered and mistakes in the actual remodel. Assumed certain details about project without consulting us. Example: Cabinet above toilet was bigger than expected (inaccurate measurements) and overlapped on to the exhaust fan, “Sales-Person” assumed that we were just going to move the exhaust fan altogether; this would have cost us hundreds of dollars to move the fan 2-3 inches.

*Crew would show up whenever, sometimes not at all even though scheduled. Had crew show up at 6am without notice multiple times. Had to state over and over again for a start time that worked for my family; between 7-8am. Nothing ridiculous. No consistency whatsoever.

*Some of the crew did not speak English, which I absolutely didn’t mind at all. But Project manager, “sales person”, did not speak the language. I never expected to be the sole translator numerous times in person and on the phone. Because of this language barrier, numerous mistakes were made on our project.

*Crew would come to job site and not know the status of our project, therefore would ask me questions about what needed to be done, as well as certain technical details that only a professional would know (example: electrical).

*Crew would come to job unprepared and would leave to go to Home Depot for 1+ hours to grab material. Not sure if this is standard, but I believe that they should have been prepared for the day’s work at our project.
*Overpriced. Example: Updated replacement of bathroom exhaust fan that was picked up at home depot for around $45.00-$55.00 and less than an hour to install, cost almost $400.00.

*Project manager forgot to discuss details of our project to team so there were details that were left out. Example: Requested to have a shower bench installed; shower was “completed” with no shower bench.

*Project manager and “sales-person” should have communicated more in terms of our project details; numerous mistakes could have been avoided.

*Low quality of materials: tile/grout. Numerous tiles are cracked, chipped, and grout has already started to come out in chunks. Also, grout that was never wiped off, has solidified and won’t come off.

*Already have water damage; yes, water damage in a bathroom on a pony wall that neither the project manager and “sales-person” gave input on how to finish to avoid said water damage.

*Was double charged, and charged for work not done. Caught mistakes by thoroughly reviewing receipt and was reimbursed. If I didn’t catch these details we would have easily been overcharged.

*At the completion of the project you are given a 5-year warranty. We have recently contacted Holtzman Home Improvement to come and fix said damage and have not heard back; it has been a few weeks already.

*Their slogan is “People should do business with people they trust”; would not recommend.

We recently completed a full tear-out kitchen and master bath replacement with Homework Remodels in our mid-century home (built 1957). It was the second major project on which we engaged Steve Shinn and company. The first was about ten years ago for an addition to our home that added an office/bedroom, laundry room, garage extension, new roof, painting and changes to front and rear patios.

Doing such an extensive project that involved all trades gave us the opportunity to really get to know Steve, the quality of work from his team, and the way he runs his business. Needless to say, we were very satisfied and had no hesitation calling Homework Remodels for this latest project.

We were very pleased to see that Steve was not only still in business following the recession that clobbered so many local companies, but actually had grown his business over that time. Knowing that Steve takes a long-term approach to managing his business, and having seen his dedication to customer satisfaction, we were not surprised to see that Homework Remodels flourished. We had uncertainties about other contracting firms, so we went with the one we knew and with whom we already had a good experience. We had confidence in Homework Remodels, so it was a pretty easy decision.

One of the changes we found, that was of great value to us, is that Steve now had an in-house designer, Sheila, whose experience and expertise was obvious from our first meeting. It made tackling such a large project a much more comfortable experience. Sheila provided a lot of information on materials, fixtures, and design, and told us where to find more on our own.

The Homework team provided guidance every step of the way and did a great job. I would recommend them for their quality of work and great customer service.

I recently used Mesic for a water leak in my kitchen. From dry out to completion it was a smooth process. Everyone was fantastic and the job looks great.

Great service! Timely and professional. Will use again

They just finished our primary bathroom remodel. We gutted everything and love the results. The construction team was great. the contractors were so helpful with our design. We would recommend and use them again.

Extremely professional Everything done in the timely manner Extremely honest Surpass what I expected Left my bath be looking very beautiful... I would highly recommend both father George and son Tobias there Professional Service they have done

Had them build a simple pergola in the back yard. They did awesome! Took about 3 days to complete including paint

123 Remodeling team did a great job on my fairly large kitchen project. They remodeled a very dated kitchen, and I couldn't be more pleased with the results and the experience. Their team is outstanding: professional and responsive. Their designer provided great guidance and was wonderful to work with. Project manager, Ben, kept all running smoothly and handled any and all of my questions. I now have a kitchen I can really enjoy. I highly recommend them!

My wife and I finally decided to take the leap and remodel our kitchen, master bath, guest bath and a few other smaller projects like our railing, front door ect…. We vetted several companies before getting referred to Signature Kitchen and Bath. We were referred to them by a friend who had used them on three previous jobs. It was reassuring to have a personal reference whom we knew and had used them repeatedly.

I would strongly recommend Signature Kitchen and Bath and will be using them for future projects. It was great to finally find a company that could manage all the various projects we wanted done simultaneously while not inconveniencing our family. Having a dedicated project manager who was willing to accommodate our schedule with three young kids was great. Ben was very knowledgeable, personable, dependable, responsive, and reliable throughout the entire process.

The best thing about working with Signature Kitchen and Bath was the transparency. A project of this size was a considerable investment and could have been much more stressful than it already was if we didn’t have the open communication and transparency Ben showed. We were able to get everything we wanted done on time, within budget, and with minimal disruption to our daily activities. It was a relief to have someone managing our project who could put our minds at ease by recognizing, empathizing, and resolving any unexpected issues and/or concerns that arose.

The most impressive part of the process was the management of all the different companies and tradesmen who came through our home to get this project completed. Everyone was polite, professional, considerate and courteous. It was nice to have so many crews who would clean up after themselves at the end of every day and respect the fact that we were still living here throughout the whole project.

A month after our project has completed, we have no regrets about working with Ben and Signature Kitchen and Bath. I would hire them again without a second thought and recommend them to friends and family.

We hope your project goes as well as ours did and you are as happy as we are at its completion.

Great sales lady. Very professional, knowledgeable and nice. Found exactly what I want. Thank you

I received an estimate from Metro Builders to replace a fence that was knocked over during a monsoon. I filed a claim with my insurance company with the estimate that was paid out. Metro Builders then sent me a formal contract which I signed and executed. I had to chase them down to get them to come out and measure. Right before they started, they told me that they miscalculated and needed an extra 20% and wouldn’t honor my signed contract. Clearly lack attention to detail and wouldn’t honor the executed agreement. After that, needed to restart the process with a new contractor.

I'm trying to get a quote. But got hung up on. Not a good experience.

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.