Best Bathrooms Tub in Phoenix AZ

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

Christian and John did our bathtub to shower conversion installation. They showed up right on schedule, were professional, friendly and worked very hard. Thank you

I enjoyed the experience of working with Luxury Remodels. A professional organization starting with an excellent design team who stands by the product they produce. Not easy to find. Quotes were given on a timely basis, and I was always informed of any change in pricing, which needed to be approved prior to completion.

I think this company is out of business. I left three messages over the course of three weeks seeking an appt to get modifications done for a disability. I heard nothing and cannot believe there are any five star reviews. Maybe if they were actually in business they could get five stars. Although their voice mail says Independence Home Remodel and this is Mike they do not appear to be in business since they do not answer their phone or return voice messages. They do not deserve your money - either they don't need your work or are actually out of business.

Great price, no hidden extras, left the yard better than they found it. Will use for all my upcoming projects, big and small.

I had two bathrooms redone for the shower and bath tub. Professional work done by contractors. Owner isn’t professional and they don’t keep you in the loop or return calls. Lack of communication amongst the employees. Would not recommend to anyone!

I worked with Robert and he was very honest and fair. He also did good work and has great customer service. I would recommend him for remodels or almost any of your construction needs. Great experience.

Eric is a very talented craftsman! You won’t be disappointed

Phoenix Home Remodeling does great work. We found that Jeremy takes the time to understand what we need. Our experience was a good one and will use Jeremy in the future should the need arise again.

I love my new shower and flooring. The whole process was easy. Everyone was nice and helpful. The converted tub to a shower and replaced the floor in a day and a half. I would definitely recommend them.