Best Bath Layout in Phoenix AZ

Holtzman estimated its team would begin work on our project in May 2022, with a ‘conservative’ estimated completion date of October 2022. (Timeline was important to us because our first child was due in January) did virtually nothing over the first three months; employees visited the site 6 times during that time period. Work did not begin until September 2022, after we expressed concerns to owner and assigned a new superintendent; at that time, owner estimated December completion. It is now mid-January and work is ongoing. We brought our newborn home to a rental and have no idea when we will be able to return to our house.
We went with Holtzman because of their online scheduling/calendar tool. This tool is supposed to allow the client to (1) get a sense of what is happening when, in terms of the overall project timeline and (2) know which tradesmen are coming to the site on which day. It did not deliver on either account, as the calendar is almost never kept up to date or filled out more than a few weeks into the future. As far as the overall project timeline, we asked superintendents and the owner for a project schedule at least 20 times. The most we got (verbally) was a tentative date. As far as knowing when specific tradesmen and inspectors would be there, people would show up when no one was scheduled (including an inspector who needed a $300 check), or, conversely, we would make sure we were available only to have them not show up. The lack of scheduling was not just inconvenient; it had a big impact on the project itself, because no one seemed to be ensuring various jobs were being done in the correct order. Work had to be undone/redone, wasting everyone’s time.
We hired a residential architect to draft detailed plans for the home addition. Plans were signed off on by mechanical, structural, electrical and plumbing engineers, as well as the city of Phoenix, which permitted the project. The Holtzman team had full-size copies of these plans at the site. Various Holtzman employees and subcontractors repeatedly disregarded the plans, creating a cascade of problems. There are too many instances of the plans being ignored to list them all, examples include (1) discarding an electrical panel that was supposed to be relocated and installing the new electrical panel in the wrong place, affecting where the HVAC unit could be installed (2) installing the primary kitchen window 2 inches lower than indicated, jeopardizing ability to install outlets and switches where indicated (3) building master bath ceiling at wrong height (4) ignoring instructions to slope the slab under the new master shower, later requiring the slab to be redone, and so on.
After repeated attempts to work with our first superintendent, Joe Clark, to resolve concerns about lack of progress and poor organization and communication were unsuccessful, we asked Joe to coordinate a meeting with company owner Brandon Holtzman. He misled us, setting a meeting with Brandon for Saturday at the Holtzman offices. After showing up for the meeting, we found out that Brandon was out of town and didn't know about the meeting. Joe showed up late and we questioned him about Brandon’s attendance, Joe started yelling at us to “Get the f-ck out of here (the Holtzman office.)” He then followed us out as we got into our car and continued to stare at us as we left. Brandon was apologetic about the incident and assigned us a new superintendent, but it was still jarring. Under the second superintendent, the team left our property completely unsecured one day: front door unlocked, back door left wide open, side gate left open, keys to home left in construction area, and lockbox left open with correct code displayed. When we expressed our concern, the superintendent blamed us for not living there at the time (despite being strongly encouraged to move out during bulk of the demolition and construction phase) and told us he “never signed up for being the gate keeper.” Our third and current superintendent, Cory, has been one of the only redeeming aspects of working with the company.

Updated my master batheioms. They look amazing. High quality workmanship.

When our family moved into our new place, we decided to avail professional interior decorating services. After searching for the best design company near us, we hired the Luxury Remodels Company. Their team understood our vision and helped us create a cozy and comfortable home within our limited budget. We are grateful for their services and will continue to hire them in the future.

The installer did an excellent job and kept the workspace clean throughout the project. I would highly recommend Concepts Custom Remodeling.

Kelly and her team were excellent in every way! Great communication and the quality of work was excellent! Highly recommend!

We sincerely recommend Project Construction LLC for any home project. We design and manufacture custom cabinetry for Robert Valenti and worked with him to design and make all the cabinetry for his project. The entire project was so clean and well managed. The level of professionalism and expertise was exactly what we enjoy working with. We hope to be working with him again soon.

The outcomes of the bathroom remodeling are totally satisfying. Thank you for helping us out and making everything go so smoothly. Good service.

I could tell right away that I wanted to work with Ellie and her son Ivan. From the very beginning they were both extremely professional and informative. I remodeled my old master bathroom and closet and the end result was well worth the money! They took my ideas and were able to build exactly what I described to them. All the workers were on time and very respectful, and they didn’t mind me asking questions! I’ve already recommended Ellie and Ivan to all my family and neighbors, they are amazing!

I have worked with 123 remodeling to renovate both bathrooms in my second house in Phoenix , and we couldn’t be happier. My wife, my kids and I all feel like we live in a hotel room now!! :) 123 remodeling are genuinely a team of honest good people that bring amazing results. Thank you guys!

Using a general contractor like Innovative Custom Contractors is a great experience! Not only are they professional and transparent with pricing and communication, they can help with any remodel project, remediation needs; they can even help you with a new or remodeled pool! One stop shopping for these services makes life so much easier!