Best Your Ac System in Phoenix AZ

Two beautiful bathroom remodels and one more to go! We wouldn’t hire anyone else but John and his talented crew. Skilled craftsmen with a keen eye for details.

Walked in. Spent 10 minutes browsing. Didn't even get a Hello, welcome in. I'll be right with you.

I had a water leak in the kitchen. Did not know who to go with. Someone told me about Acuity. After meeting with Ken I decided to get my entire house remodeled. I have a brand new house! Working with the insurance was a nightmare! Ken worked with the insurance and got my tile covered. I had water damage under the tile and the insurance was refusing to cover it. I am so happy with my home. Sometimes I still feel like I’m house sitting. Hard to believe that this amazing new home is mine!! ?

Bought this home over a 11 years ago. Shoddy work was done as a fix and flip. No moisture barrier for shower and there was a lot of water damage. Researched companies and found Az BathMasters. Had good reviews and BBB rating. Shower is now beautiful. All fixtures replaced, including light kit (blingy one). Not what I would have normally picked, (went out of my comfort zone, lol) Quartz countertop also put in. All came together nicely. Changed color scheme and looks nice. Now thinking of different tiles on bathroom floor ??

My shower went from functional and ok to WOW in 2 days! Installer was on time, super friendly and unlike so many contractors, cleaned up between day 1 and day 2 and left our home clean when he left. The service and product are truly superior. I highly recommend Home Concepts!!

This review details my early experiences with this company, pre-installation. After getting three estimates; I chose this company due the friendliness and helpfulness of the designer. During the initial visit, there was pressure to sign at that time for an additional discount. With the discount, Closets by Design was my mid range estimate.

They were quite busy and set my install appointment five weeks after the initial visit, estimate and contract signing. During this time I thoroughly prepared for the install. Everything was removed from my closets including clothes/ old racks and the room shackled and painted.

The day before install, I was called by office staff and told the crew would arrive at 8a the next day and it would be an all-day install. The following morning I was called by someone else, “I have bad news, we were not able to the pull the materials together, so we can’t do your install today. The earliest we can do it is Friday and we will have to change other appointments to make that day work. Or, we can do it on Saturday. We have been having trouble getting people to come to work due to the virus.“. I was simply furious for multiple reasons. Primarily, because I have been called the day before and told to expect the crew at 8 AM the next day. Also, I work and arranged my schedule according to the install date and company is coming to spend a few days with me. Now, they will be inconvenienced by workmen, noise, and mess.

So far, it looks like a previous reviewer accurately described customer service at Closets by Designs. The right hand does not know what the left is doing, the rescheduling is at the last minute,,and excuses are lame. At this point, I’m very sorry that I contracted with this company and would recommend to others to not get sucked in by the deal they offer if you sign the day of the estimate. Now, I am not confident that I can get my money back, so I will move forward with trepidation. After the install, I will write another review about its quality.