Best New Home Builds in Phoenix AZ

I am writing this review to warn others about Holtzman Home Improvement.
Project scope: Remodel of master bathroom, replacement of toilet and medicine cabinet in guest bath, new flooring and baseboards with replacement of closet doors in two bedrooms, and removal of window in laundry room.
Start/Completion Date: The contract was signed in May 2020. They were not able to start the project until early August 2020. According to our contract, the completion date was scheduled for mid-September 2020. The final completion date was January 18, 2021.
Quality of work: The quality of work is excellent. All of the workers did a great job.
Selection of materials: Grace did a wonderful job helping us pick out the materials to complete our job. She was responsive to emails and calls.
Communication: Holtzman Home Improvement uses a customer portal to view your bill, look at and confirm your material selections, make payments, and view the calendar to see when work is supposed to take place at your home. There were numerous days when workers were scheduled to come to the house and no one showed up. There were no phone calls or texts to let me know they were not coming or when they might be rescheduled for.
Salesperson: Our salesperson, Lee, was great. He came to our home and put on a presentation of what our bathroom would look like after the remodel. He was very charismatic and definitely sold us on using this company.
Project manager: Our project manager was Daniel. He was here the very first day that work began for demolition. After that, he only came to the house after I requested that he make a visit. He never showed up to just check on the work and make sure it was coming along well. At the end of the project, there was no final walk-thru scheduled. I tried to call Daniel and several times his phone voicemail was full and couldn’t take anymore messages. There were a few small items that we were told would be taken care of and they were not.
The owner: The owner is difficult at best. There were numerous times that we wanted to fire this company and at one point almost did.
Overall: Holtzman Home Improvement is not a company I would recommend. I would have liked to have had more communication about what was going on and when workers would be coming to the house. The work that was completed was done well, but there were many problems with the cabinets, both with ordering and with production, which is why our job took so long to complete.

My wife and I hired Praveen and his team to completely remodel 2 bathrooms and replace the floor tile in the kitchen of a condo. From the first day of demolition to clean up on the last day, Praveen and his team did an amazing job at a very reasonable price. Unlike many remodelers, Praveen will work with you to keep the cost of the project within your budget (we were able to buy some of the fixtures at a great discount and Praveen and his team handled the installation).

We were very impressed with the character and quality of each of the teams involved in the project. They were polite and professional and the quality of their work was outstanding. The thing we were most impressed with was Praveen’s approach to our remodel. It wasn’t just a project, it was a partnership. When we were having difficulty finding someone replace our hot water heater and change out of angle values at a reasonable price, Praveen was able to set us up with his plumber (Les Beaman) who did a great job and saved us several hundred dollars.

The other thing we were impressed with is the total commitment to quality and customer satisfaction. When we ran into an issue between the tile guys and the plumber, Praveen and his various subcontractors worked together to come up with a creative solution that minimized rework and kept the project on schedule. The teamwork was fantastic. The bottom line is that Praveen and his team did what they said they would do, when they said they would do it and the results were amazing. Should my wife and I have another remodeling project in the future, I will be making just one phone call to Praveen.

Erica and her team were great to work with! They were able to work around my busy schedule and my bathroom remodel turned out better than I could have imagined. I’m already working with them on my next project because I’m so happy with their work!

Company 2☆ Product 3☆ Window Install
It's a headache to repeat it. Bought windows in November, 2 people both stated should be no problem getting them in before Christmas. Noted this on my order. Never notified until January. Repeated phone calls and emails with no reply!!! Said your windows are in will be installed in 4 days 10am, move all furniture, take down all window treatments. As a single old lady, I got all this done by 9:00. Then 10 minutes before they were scheduled to show up got a call, windows aren't in yet, didn't find out till last night. In fact they haven't even been started yet, due to holidays. May be a while. Don't need to get into my response to a company that has no idea how to conduct business. Fast forward to February. Showed up with windows but no trim. In their defense they only had a few months to prepare. Will get trim installed next day. Meanwhile they ran out of supplies, left holes to the outside when caulking, said no to worry will fill it in with foam. What's a waterproof seal anyway, they are energy efficient windows, they were small holes, what do they care. Next day trim. Ran out of product again. Left nice black smudges all over trim. So now the homeowner is stuck painting dirty trim, outside caulking and cleaning windows with small amounts of foam or whatever. Of course on outside of second story windows.

Windows themselves are nice enough. Not thrilled with the large black tabs to remove them standing out like a soar thumb on my white framed windows. The screens do not fit securely and do not have rubber seal going around to keep bugs out. You can see the gap to the outside world.

So recap:
• company does not return phone calls or email. EVER! Even after install.
• not concerned with emails stating complaints. Just say sorry for inconvenience.
• no idea or follow through with product manager or customers at any time.
• do not plan or review before install
• scheduler should be fired (guy not girl)
• one person has no idea what the other is doing nor cares
Just plain shottie company with poor customer service.

I can't say enough about the expert, personal, and skilled service of this team. They really went above and beyond to be sure we were satisfied with the end product, including making numerous changes to the original plan, and really working with us as the plan developed. All work was high quality yet keeping to our budget, we used them to remodel our guest casita but want to keep them on for numerous projects on our main home! Excellent work!

AZ Neighbor is a very experienced construction company that had the resources and connections to get our job done. We knew what we wanted except for some pesky details. When we wanted cabinets that matched the material and finish of existing cabinets they were able to go outside of their normal process to get them. Both the design department and the project manager / crew foreman were exceptionally easy to work with and had great ideas for those pesky problems. The results were even better than we had envisioned.
We definitely recommend them and will invite them to bid on future projects on our house.

Truly admire them for their fast genuine work! I have been in the real estate business for 7 years and they are the best in the game and most important honest in what they do. They are here to get things done no BS

Shoutout to Kris and the BBP team for the stunning remodel they did for us. They were great to work with and communicated throughout the whole process. We are very happy with how everything turned out and will definitely be recommending them to everyone we know. Thanks again!

The Apollo team built a beautiful enclosed bar in our game room. This project required demo of an existing smaller bar wall and a large closet to create the new space. From the beginning of the project to the end, Tyler and his team took great care to keep the project area clean and contained. The subcontractors used were professional and of the highest quality. The supervisor of this project communicated with us proactively and also responded to any questions we had along the way in a very timely manner. Most importantly, the end product is beautiful and we are very happy with our new bar.

I’m so happy with the work Wonders of Wood did for me. We asked them to repaint existing cabinets as well as design and install custom cabinets. They kept to their schedule, they were professional, and their work was great. The reason I’m giving them 5 stars though is because of their customer service. There were a couple hiccoughs in the process, for example they installed the wrong drawer panels. When I contacted them they immediately took accountability and remedies the error. The fact that they don’t hesitate to make it right for the customer makes them one of the best in the industry as far as I’m concerned!

We just finished our second project with Trinity Homes. They are on time and on budget. This company has VIP connections in the Phoenix area; giving their customers access to the highest end interior design options for any project. Highly recommend!

I employed the services of K&B Remodeling to replace cabinets and countertops, washer and dryer relocation, drywall repair, repainting, mirror installation and plumbing fixture installation in three bathrooms and a laundry room. From start to finish, the team was easy to communicate with, quick to jump on issues and a breeze work through unexpected issues. They were also more affordable and involve you in every step of the process and are not hiding any details regarding labor and materials. Each of the various trades people involved were very polite, easy to talk to and willing to do whatever was necessary without constantly having to remind you of the contract. I would definitely work with K&B Remolding again. Shout out to Mike P and Luis for being great people and skilled at their profession.