Best Luxury Vinyl Floor in Phoenix AZ

Appreciated the timely and clear communication through the process, start to finish.

We went in on Friday 7/10 to look at quartz counter tops and back splash. Both employees were very nice and helpful. We were asked to send our kitchen dimensions and pictures so they can give us an estimate. They would be able to send an estimate by the end of the following week . We went home and sent them immediately. We waited until Friday afternoon 7/17 and finally called them. We were told the designer hasn't looked at them yet and will be in later. It is now Tuesday 7/21 and we still have not heard back. Lack of communication or maybe our job is too small?

Had an awesome crew. Bradlee was very helpful and knowledgeable. Eric and Harry you were the best installers . Very friendly all around

To be fair, the team at Design Lab did get our vision for the kitchen and bath remodel we planned, and their designs did, eventually, work out. HOWEVER, we’d suggest, should you opt for their services, to be very clear about what services they plan to provide and to be certain that they are doing what they promised correctly. In our experience:

1. Design Lab represented themselves as the lead team for our remodel. Without telling us, after we hired the contractor they introduced us to, they signed a contract with the contractor and Design Lab became a subcontractor. This created confusion for all parties throughout the project.
2. We kept the same footprint in the kitchen. Despite this, Design Lab did not measure the existing cabinets correctly. The cabinets they ordered for one wall would not have fit. Fortunately, the contractor identified that issue, but it led to a 2-week delay.
3. There was a gap from design to construction, which was our choice. By the time the project started, the kitchen cabinets we had selected were no longer available. Rather than telling us, Design Lab simply ordered different cabinets they thought we’d like. We didn’t like their choice. This led to a 4+-month delay, during which we had no kitchen.
4. Design Lab often did not order sufficient quantities of materials (like tile, cabinet filler, crown molding, kitchen cabinet knobs). In the deal they made with the contractor, Design Lab apparently maintained control over ordering materials and supplies. This added time and frustration, because projects could not be completed in one visit from the trades brought in by the contractor. All these issues led to completely using the contingency piece of the project budget, even though there was only 1 change order ever made.
5. Design Lab incorrectly ordered the backsplash tile, when they made up for the shortage of the first order. We had 2 different style tiles waiting to be installed, but fortunately this was spotted by the contractor before the tile was to be installed. Design Lab also ordered kitchen knobs that were different from what was in the specs.

All of this made a project the contractor estimated would take 6 weeks ultimately take 8 months!

Our experience with ABA Home Remodeling was great. We had our master bath and second bath both remodeled. The entire process from measuring, to design to installation was handled professionally and completed in a neat and timely fashion. I enjoyed working with Rob, Joe and their crew! We really love the results and would definitely use them again for future renovations.

Great variety of products, and knowledgeable owners.

AZ Neighbor is a very experienced construction company that had the resources and connections to get our job done. We knew what we wanted except for some pesky details. When we wanted cabinets that matched the material and finish of existing cabinets they were able to go outside of their normal process to get them. Both the design department and the project manager / crew foreman were exceptionally easy to work with and had great ideas for those pesky problems. The results were even better than we had envisioned.
We definitely recommend them and will invite them to bid on future projects on our house.

Excellent handyman, earlier then expected and expedient with his work! Romelo did a great job!