Best Design Builds in Phoenix AZ

I want to caveat this one-star review by saying I am still hoping that Holzman does the right thing and returns our full deposit. When that happens I will gladly increase this rating.

There are a lot of good things about Holtzman and my wife and my experience with them started out very well. We chose Holtzman to remodel our bathroom due to the positive reviews they received on Yelp and Google. We received excellent service from our superintendent and, after choosing a layout and materials, we submitted our deposit so that work could get started. A tentative start date was set about two months out and we were told we’d be contacted soon with more info on the timeframe. A week went by. Then two. Then three. I emailed our superintendent multiple times with no response. I finally tracked down his cell number only to learn that he had quit the company and been told not to contact any of the people he’d been working with. We were concerned about the lack of communication at this point but decided to keep going. Our old superintendent gave us the contact info for someone at Holtzman who would reschedule us and get us a new superintendent. We were rescheduled but we wanted to ask our new superintendent about some details. So we were given his information and we emailed him. No reply. So we called him. No reply. After a month we had not had any communication with this superintendent. Then Holtzman randomly had someone come over to measure for the cabinets, though this had already been done and the guy who was doing it said that “this isn’t really my job”. Finally, we had someone knock on our door at 7am unscheduled and unannounced saying he was there to do the framing. We were all very confused as we still hadn’t spoken to the superintendent and no work had been scheduled. At this point, we lost confidence in the process. We had been left in the dark after the superintendent we liked left. The new one assigned to us was completely non-communicative. And now we had random trades coming over for no reason.

I told Holtzman that we did not want to proceed with them and would like our deposit back. They responded by saying they were going to keep $2,000 of it for salaries and work that had been completed. This confused me to say the least, since all they had done since we put the deposit down was ghost us and send random people to our house. We asked for a breakout of these expenses, which they never provided.

We had every intention of proceeding with Holtzman until the process broke down. We have not received $2,000 of value. No work was done. To the contrary, it has caused considerable wasted time and worry.

I respectfully ask Holtzman to refund our whole deposit so that I can update this review to confirm that you are a fair company who cares about customer satisfaction. Thank you.

We recently remodeled our master bathroom and had spoken with three contractors. We determined that Custom Creative would handle the work. It wasn’t about price, as the quotes were all similar. It came down to the owner’s integrity and his passion for his business. He will insure everything is done to your satisfaction. His staff demonstrates that same level of commitment. You can’t go wrong hiring, Praveen and his team at Custom Creative. We love our new master bathroom!!

Erika and her team remodeled our house in north Scottsdale. She was always on time, offered design input when needed, and managed the project even while I was remote. Her team worked hard, finished in the proper timeline and were within the budget we discussed. What more could you ask for?!! Definitely would recommend and use again!

These guys did a phenomenal job with the work they provided! From the drywall repair to the smart lighting controls and the interior painting, they did great work and came to me highly recommended.

Tim and his team were prompt, courteous, sensitive to the being kept clean and they finished on time and in budget. Good communication throughout and followed up to check to see if work met our expectations. Can't really expect more. Professional company.

My kitchen came out beautiful. Thanks to Bill, and his wonderful crew. They were all very friendly, and did a wonderful job.

Truly admire them for their fast genuine work! I have been in the real estate business for 7 years and they are the best in the game and most important honest in what they do. They are here to get things done no BS

Amazing team for remodeling or building a new home. We used them for a kitchen remodel and a bathroom remodel. We are going to design and build a new home with BBP.
They also do commercial tenant improvements and ground up construction

Dear Tyler,

This letter of recommendation/review dated January 30, 2023 (hereinafter the Letter of Recommendation) is submitted without reservation.

We are the homeowners that retained Apollo Builders to remediate major damage done to (i) the two-car garage; and (ii) the laundry room. The damage was extensive and required, among other things, reconstruction of the load-bearing walls supporting the garage and the laundry room (hereinafter, the Damaged Areas).

My wife and I are both seniors; unfortunately, my wife suffers from difficult health-related issues that require the intervention of various specialties found at the Mayo Clinic. I stress this point because Tyler Kestner was highly sensitive to these health issues when planning the remediation of our home.

The reconstruction of the Damaged Areas commenced on January 24, 2023, and concluded on January 30, 2023. The Apollo staff were impeccable in the performance of their job, including: (i) on-time arrivals; (ii) assemblage of the materials necessary to complete the remediation without delay or aggravation; and (iii) assuring that each of the subcontractor groups likewise followed the very high work ethic displayed by the Apollo staff.

The restoration of the Damaged Areas is now complete; the work was expertly done in accordance with applicable professional standards. For example, during the work period, Tyler examined continuously the work done by his staff and his long-term retained sub-contractors. (These tradesmen have enjoyed many years’ relationship with Tyler; they also perform their work consistent with the Apollo high work ethic.)

In sum, Apollo, Tyler, the Apollo staff, and assigned subcontractors were the consummate professionals.

Respectfully,

Allan Martin

I’m so happy with the work Wonders of Wood did for me. We asked them to repaint existing cabinets as well as design and install custom cabinets. They kept to their schedule, they were professional, and their work was great. The reason I’m giving them 5 stars though is because of their customer service. There were a couple hiccoughs in the process, for example they installed the wrong drawer panels. When I contacted them they immediately took accountability and remedies the error. The fact that they don’t hesitate to make it right for the customer makes them one of the best in the industry as far as I’m concerned!

I recommend Trinity Homes to anyone looking to remodel their home or commercial space. Every person that worked in my home was reliable, knowledgeable, and trustworthy. I would hire them again!