Best Construction General Contracting in Phoenix AZ

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

Super customer service!! Appreciated the weekly progress reports and pictures. Great communication during the remodeling and very easy to contact with prompt return calls concerning any questions or issues. Work overall was A+, and they stayed within the projected time lines for each phase of the remodel. They were very detail oriented and addressed all our concerns about the finest details of our remodel. I would highly recommend their services to anyone.

Sincerely,
Len & Robyn Schmitt

I currently work for Ben and finally found an employer that isn’t afraid or to good to bust his butt day in day out on the whole project with his employees! He is very meticulous, knowledgeable, and extremely accurate in all of his projects. He is the definition of a caring boss and professional businessman!... Can’t wait to see how many more families dream homes we make come to life!

I have used this company twice now for roof repair.
They are very honest, excellent quality, great communication, reasonably priced. They even clean up after they are done.
If you need a roofer, this is the company to use.

I would give 0 if I could. I sincerely wish that we had the positive experiences that other reviewers seem to have had... it is hard to believe they dealt with the same company. I would not recommend Atelier 507 to anyone, for any reason. I am writing this review because I've noticed an increase in Atelier507's advertising, and I think anyone considering this business should be aware of my family's experience.

We signed a six-figure contract with Bobby in December of 2020 for our home remodel. We ultimately paid that entire contract amount, plus about 60% more.

To this day, the work is not complete. Bobby abandoned the project before we were able to pass the City of Phoenix's inspection process. So, we have not been able to close out the permits with the City of Phoenix.

We were initially told that our home would be finished in March of 2021. It still isn't, 18 months latter. Bobby did find another company to complete the work when we informed him of our intent to file a complaint with ROC after he abandoned the project, so I am hopeful that we will be finished with this chapter in our lives soon. It has caused a lot of stress for our family.

The work that was completed required (and still requires) significant repair and touch up work. The work was rushed and not carefully completed. It seemed that Bobby wanted to complete the job as quickly and inexpensively (for him) as possible.

Some examples: The grout and drywall in and around our primary bath shower is severely cracking. The shower tiles themselves have begun to crack. The drywall around the title is cracking. The shluter around the shower niche is sharp and sticks out from the wall. Our child's bathroom tile has similar issues. The shluter around her tub is sharp and sticks out to the point that she recently cut herself while getting into the shower.

He purchased (basic, undoubtedly inexpensive, white) paint for the interior of the home without consulting us about paint color. We were told that was the color our walls would be painted, because the paint had already been purchased. The paint was thinly and sloppily applied.

The kitchen layout was not well planned. We are unable to open one of our refrigerator doors. We purchased our appliances prior to the remodel; still the kitchen design was not compatible with what we'd purchased. The kitchen backsplash was installed quickly and carelessly: the grout is cracking, and the square tiles are noticeably off center above the stove. The under cabinet lighting was screwed into our cabinets so that the sharp end of the screws were poking through the bottom of the cabinets.

Our plans included a pantry/mudroom, which had to be scrapped due to poor planning.

When we finally had no choice but to move in to our home in October 2021 (despite the fact that it was unfinished), we spent my. first few days there cleaning urine, grime, and pubic hair off of our new toilets. We still find cigarette butts in our yard. A custom-built entertainment center was damaged. A box full of our clothing was used as a trashcan (and cigarette receptacle). There is paint splattered on our flagstone patio and pool deck. Our kitchen cabinets were full of trash. The crew left behind their garbage and extra supplies for us to clean up.

We have paid Bobby every cent we owed. And when we were asked to make progress payments early to accommodate Bobby's vacations, we did. Still, when we expressed concerns, we were reminded of the fact that Bobby was trying to run a business, that it wasn't worth it to him to have anyone come to our home to address issues, and that there was a million dollar project that was Bobby's priority. At the beginning, Bobby was professional and accommodating... that did not last.

I hesitated to post a review prior to our home passing a City inspection because I just want the project finished so that our family can move on. It's been a year since we moved into a construction zone, and this process has been a nightmare. I hope that sharing our experience helps others to make an informed choice.

Was very grateful for your efforts and the final result, much appreciated.

From my very first contact with Kenny, the owner I have been extremely impressed. He sticks to his timelines, he worked with the timeline limitations that I had, and he is very responsive.

I have already recommended him to a few friends of mine, and wouldn't hesitate to recommend him to others. I will definitely be using him in the future with any additional renovations. He is a true professional, and a trustworthy individual.

I can definitely say that the people that work with him do an outstanding job. They have an excellent attention to detail and the difference with how my home looks shows.

See before and after photos...

Trademasters has done several jobs for me , always prompt, curtiious and professional. They have always finished the job on time . I have always been satisified with their work.

Looking for residential or commercial work to be done? Look no further! Bethom Contracting is worth it!

The preferred insurance vendor wasn’t a match, so I sought out dozens of contractors, interviewing each one, digging in deeper as I had an entire home water loss and extensive work to be completed.

Jodi was the first voice of Bethom and was excellent. Their project manager/superintendent CJ Castro was on site within hours, professional, detailed, and assured me his estimate would be inclusive of all damages. I requested referrals to review Bethom’s prior work, and Jodi eagerly provided. I called EVERY SINGLE referral, sometimes multiple times to make a determination, asking several questions. All referrals had valuable input and realistically provided areas of opportunity for Bethom. Each referral spoke highly of Bethom and if they had to do it again, stated they would hire Bethom again, and many have used Bethom for additional projects.

My home is 65-70% complete and I’m ecstatic to see the final touches. For now, hands down I’d recommend Bethom for residential and commercial. Their project manager works hard and goes to bat for his clientele. CJ is knowledgeable, responsive, transparent, and involved in the process. He keeps you in the loop as often as you prefer. Any delays were outside Bethom’s control.

Current rating 4.7 star and on their way to a 5 star. Give Bethom a call and make sure to snag CJ as he is the best!

Five 40 was hired to complete a 500 sq. ft. addition to the house. The addition included the construction of an entirely new bathroom. They were also completely remodeling the master suite. The staff was courteous and professional during the process.
We did have a few hiccups during the process, mostly due to supplier's inability to deliver components on time. Five40 was excellent in communicating the delays and working around them to the best of their ability.

In short, I'd recommend Shannon and the gang for any remodeling needs.

Ed and Greg @ “The Remodeling Firm”, are awesome. Every time I go there, they are full of knowledge, conversation and great ideas. I really appreciate them.
I WOULD RECOMMEND

In the past 20 years, we have lived through three large remodel projects with three different contractors. McCurdy construction is by far the best. During the process of meeting with contractors for estimates, we were impressed with Tom Haberman's knowledge and really appreciated his ideas on what we could do. None of the other contractors discussed options that we never thought of or dreamed was possible. Once on board with McCurdy, we met with Tom and the design team at McCurdy's show room. Leyda and Kaitlyn were also very knowledgeable, had great ideas and made it a fun experience. Fortunately we didn't have to live in the house during construction but came by every day to see the progress. Rob and his crew were incredibly polite, respectful and flexible with us popping in. With the major work behind them, the attention to detail in finishing up small things, many of which we didn't even see, continued to leave us with a sense of complete and total satisfaction that we chose the right company. My older brother has worked in construction most of his life and he agreed that we had the best of the best on our project. Previous experiences with contractors left much to be desired with communication but there was never a lapse in updates on progress or work to be scheduled. My expectations were exceeded and we are extremely pleased with the results. Photos are from the same perspective before and after construction.

Slade and his team with Trinity Homes did a phenomenal job at our complete remodel in Scottsdale Mountain. They were able to take my daydreams and somehow turn them into a reality. I can't stop staring in amazement with what they did. Very happy!!

I highly recommend Alex and his team. Alex is professional, trustworthy and an expert in this trade. Alex redid both showers in my home and I am very satisfied with the end result. He installed tile walls & floors, replaced a vanity along with all the faucets and fixtures, he extended the master bath having to move walls, plumbing and set a new foundation. He even built a nice big closet in the bathroom area. Alex is easy to talk to and is good with sharing ideas if you’re unsure of what you need or want done.

It says a lot about a company when they follow through with everything they said they would do. It might seem like a givin but working with so many builders over the years you learn its not. And when you work with people like Ellen you learn to appreciate it. Hope to work with her again on the next one.

Highly recommend!!! All contractors are professional and friendly. My kitchen was completed in 3 weeks. Daniel responded in a timely manner with all questions. The page has been hacked with negative reviews. My pics should say it all. My kitchen is beautiful!

Great job remodeling my shower. Does other remodeling as well. Pleasant to work with.

We initially hired DRC to complete some plans for an extensive renovation to our Scottsdale home. Dale made representations about their ability to do architectural plans, engineering calculations and also complete the construction. We should have read the signs early, he was an hour late to the initial meeting and then, during the next 9 months it took to get the plans finished, there were lots of mistakes and omissions. It felt like I was marking homework from a pre-schooler. Every time the next set of plans were provided there were omissions, mistakes and forgotten items we had spoken about at previous meetings where I had kept notes.
Dale never turned up with any notes, never took any notes and rarely remembered anything we spoke about. His attention to detail is lacking and his pricing is ridiculous. He wanted $27k for a portable potty rental and $8k for a new hot water heater!
The initial budget was $650k and this was confirmed to be still on track at a meeting in May (8 months in) where we requested an update as to when the plans would be finished and when we could get a bid. We finally got a partial bid in August after putting pressure on him, the bid came back at just under $1.3M (admittedly there were some optional additions included that would have reduced the price by circa $150k if removed) however the bid was still $500k over all of his estimates. We now have a set of plans that we paid $12.5k for that are useless as most of the items we designed were based on the pricing advice of Dale coming in at circa $650k. They will have to be re-done by a real builder. DRC pretends to be a one-stop-shop with all trades on staff, however, they work out of their house and rely upon outside trades to do all the work.

It seems like DRC are a “mom and pop” outfit that are playing outside their lane. They need to keep putting up garden sheds and leave the real building to professionals. Do yourself a favour, KEEP LOOKING!