Best Bedroom Remodel in Phoenix AZ

Every worker was not only on time, but they all asked for my input into their tasks. Austin, my project manager, was very professional and communicative and made what could have been a stressful time, an enjoyable one. I would use TWD again ina heartbeat.

I want to caveat this one-star review by saying I am still hoping that Holzman does the right thing and returns our full deposit. When that happens I will gladly increase this rating.

There are a lot of good things about Holtzman and my wife and my experience with them started out very well. We chose Holtzman to remodel our bathroom due to the positive reviews they received on Yelp and Google. We received excellent service from our superintendent and, after choosing a layout and materials, we submitted our deposit so that work could get started. A tentative start date was set about two months out and we were told we’d be contacted soon with more info on the timeframe. A week went by. Then two. Then three. I emailed our superintendent multiple times with no response. I finally tracked down his cell number only to learn that he had quit the company and been told not to contact any of the people he’d been working with. We were concerned about the lack of communication at this point but decided to keep going. Our old superintendent gave us the contact info for someone at Holtzman who would reschedule us and get us a new superintendent. We were rescheduled but we wanted to ask our new superintendent about some details. So we were given his information and we emailed him. No reply. So we called him. No reply. After a month we had not had any communication with this superintendent. Then Holtzman randomly had someone come over to measure for the cabinets, though this had already been done and the guy who was doing it said that “this isn’t really my job”. Finally, we had someone knock on our door at 7am unscheduled and unannounced saying he was there to do the framing. We were all very confused as we still hadn’t spoken to the superintendent and no work had been scheduled. At this point, we lost confidence in the process. We had been left in the dark after the superintendent we liked left. The new one assigned to us was completely non-communicative. And now we had random trades coming over for no reason.

I told Holtzman that we did not want to proceed with them and would like our deposit back. They responded by saying they were going to keep $2,000 of it for salaries and work that had been completed. This confused me to say the least, since all they had done since we put the deposit down was ghost us and send random people to our house. We asked for a breakout of these expenses, which they never provided.

We had every intention of proceeding with Holtzman until the process broke down. We have not received $2,000 of value. No work was done. To the contrary, it has caused considerable wasted time and worry.

I respectfully ask Holtzman to refund our whole deposit so that I can update this review to confirm that you are a fair company who cares about customer satisfaction. Thank you.

Best Company we hired by far/ Highly competent and professional company were have ever hired. Mike provided constant oversight and communicated project status on a regular basic. We like the fact that this was a family owned business. The owners are so professional. We received calls from Judy asking how are project was going and always made sure we were happy. If there were any issues or if she could help with anything along the way. Their employees are top notch. Each one of them took care of our home like it was there own. clean and professional in every way. The workmanship and quality you wont find better any were. This company finished on time on scheduled and with in budget. Don't Hire any other company then this company. The best in Arizona by far

Wouldn't Recommend
My husband and I were really looking forward to updating our home and adding some value to our property. We had two other companies come to our home, and Republic West Remodeling seemed to be the best, at first. We originally had one designer, who wasn't supposed to be our designer, but we were placed with this first one because the other person had a family emergency. When meeting with the designer, everything seemed great, all this different stuff was going to be added that wasn't originally in the contract, and it was getting much more personalized. But, then I never heard from that designer again, they never conveyed it to the person who wrote our contract, and then our home wasn't being done the new way I believed it would. Instead we just heard it would be about 5,000 over our already insanely large budget. Then the designer we were originally supposed to have became the designer once again, but never even came to our home. For our master shower we had a tile picked out, and we said it was too expensive. So, they got a less expensive tile that couldn't be on the bench for our shower and didn't even think to get a pencil liner to match it. This is when it was our last straw. I emailed the designers about the lack of communication and how it was unprofessionally considering we are not some big fancy home in Scottsdale, but we are paying A LOT of money for this work. I also called and texted, even the person who wrote our contract. NO RESPONSE from any of them. I am not a mean person, just a simple I AM SORRY would have made me feel better. To me the designers and the business did not care about our home. It was just another job that they don't have to worry about. The owner of Republic West called us, helped solve some things, but the cheapest way possible for them. The workers that came to the house were always great. The manager for the project was good, he cared about our situation and helped out. In the end our stuff looks beautiful. Is it perfect and exactly what we wanted? No. But, I am glad I never have to worry about them again. For what we paid, it was not worth it. If we were to do it again, we would have went with someone else. We know home updates never go as planned, but this was a whole different ball game of bad. They cared about the checks, not us and our home. I believe a professional business should not even have to share with their costumers that we won't have this original designer because of their family emergency. Just find someone else to take over, and if you need to switch just let them know it was for a business reason. I truly hope they treat costumers far better than they treated us, but I wouldn't take the chance!

Hochuli Design & Remodeling did a wonderful job of remodeling our entire home. We are so happy with the workmanship and look of our new home.

D&D construction is the best General Contractor we have ever worked with in two states and five houses over the last fifty years. They are honorable and professional and will do whatever is necessary to make the job right and to the satisfaction of the homeowners. They stand behind the work of their subcontractors and will take on any job large or small. We would give “the Boss” Dion Horton our highest accolades and a ten in overall performance.

Trademasters has done several jobs for me , always prompt, curtiious and professional. They have always finished the job on time . I have always been satisified with their work.

I cannot recommend Earthen Co Interiors enough... Having never used an interior designer before, I was a little hesitant, not knowing what to expect but Emily Johnson KILLED IT! I immediately fell in love with her portfolio and approach to design. The process is thorough and collaborative to ensure your taste is not only captured but cohesive and aligned. I promise you she is a magician and will transform your space beyond your wildest expectations. I get compliments ALL THE TIME and it's now the preferred spot for all social festivities. She is truly a magnificent talent and I can't wait to see what impact she'll make in the industry. If you're thinking of using an interior designer, please please please hire Emily. It's money well spent and I guarantee you will be left picking your jaw up from the floor...

I am not blowing smoke when I say this squad absolutely crushed our kitchen and flooring remodel. Kyle and his team provided top quality work with the utmost professionalism. My wife and I relocated to Gilbert, AZ from California in December 2021. We purchased a house that needed updating and promptly started looking for local contractors because we wanted to remodel prior to fully moving in. During our research, we came across Capital Mark Interiors. We were absolutely astonished by the projects showcased on the website, and we knew that we wanted to snag this team for our remodel. From California, sight unseen, we called and hired Kyle prior to even meeting him. Our phone consultation was super professional and we could tell that he was as knowledgeable and experienced as they come. He put us on the books for an opening in March. Within weeks of us hiring him, his team won a national acclamation for one of their kitchen designs. Talk about stellar timing. We entrusted our kitchen remodel with Kyle and his team, and because of the demand brewing for his services we went ahead and hired them for our bathroom remodels for an opening coming up in July. We did this before the kitchen remodel had even started. This is the vibe we got just from chatting with Kyle. We knew that we could expect high quality and that his team would deliver. These days it can be extremely difficult to find a contractor you can rely on. Kyle knows this and makes it his mission to defeat that expectation. Timing, quality, effort, professionalism all A+. Now that our kitchen and floors are done, we can officially confirm Capital Mark was the right choice. The transformation is nuts. We cannot wait to see how our bathrooms turn out this summer! Shout out to Team Capital Mark!

They do such amazing work! My shower head broke several months after install and they came over no problem and replaced it!

We needed our master bathroom shower remodeled to accommodate a wheelchair user. After hearing about all the problems people encountered on bad jobs we were paranoid about choosing a contractor. We decided to go with Independence because they specialized in handicapped remodeling. We met with Mike to go over our project, got a quote, and set a start date. His crew arrived on time and were courteous and efficient. When a few project hitches came up (which they almost always do) they were resolved to our complete satisfaction.

Independence charged a fair price, honored their quote, started on time, did an excellent job, finished on time and cleaned up after themselves. What more could a customer ask for? I would recommend them without hesitation.

I love my new closet!! The installers came in and had it all together within a few hours. They were polite and cleaned up everything completely when they were done. Would highly recommend for any of your closet storage needs!!
Mary Jo Jones

I've used Yourson Contracting for years on projects big and small. They're the first call I make when I need something done at the house.

I trusted Yourson with perhaps the most important component of our home...the roof. It was old, leaking and in need of complete replacement. The Yourson crew showed up on time, the foreman walked me through the repair process and the team jumped right in. I had a new roof in a few days and they left me with a clean job site and the piece of mind that the work was done right.

We're now looking forward to starting a full primary bathroom remodel.

Good contractors are hard to find. I highly recommend Yourson.

Bart was on time and did a great job!

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.