Best Traditional Kitchen in Phoenix AZ

The team at Design Lab designed my kitchen and 2 bathrooms and I couldn't be happier. Linda Abbott

They did an amazing kitchen for me I highly recommend them and Next they’re doing my bathrooms.

We loved working with Sean! He really helped my parents with their vision and had a great personality through the whole project! Such a good company all around.

Amazing work A++++

Their customer service is the best! The Sanels Wholesale Cabinets team of experts completes their responsibilities expertly, and they gave me what I wanted. I'm thrilled with the best-quality cabinet that they provided! I would highly recommend them!

I had seen a home Ernesto had done and thought it was terrific. The house conveyed the feeling I desired to achieve with mine. He provided me with several options for layouts for my new home and more importantly, explained why he thought what would work best. He was very helpful in scale, in selecting fabrics and furniture, and paint colors. He was right every time. The trades he used were also excellent-the quality was impressive and they were reasonably priced. I was happy with everything. I would recommend Ernesto without hesitation, and would use him again when I need a designer. He cares about you as a person, and what you are trying to achieve so that you are comfortable in your home. He is fun to work with, and I think he is incredibly qualified. He deserves all of the accolades he is presently getting.

Cabinets by Design was exactly who they said they were, a full service design and installation custom company. When we first met Chris, we knew that we were in the right place. He met all our expectations from layout to completion. He was hands on with the installers and even made his own punch list before I had a chance. He coordinated all the trades. His installers were polite and professional. Real craftsmen. The same crew started and completed the install. I would highly recommend Cabinets by Design.

Ordered cabinets for a mini-kitchen remodel. Received great quality cabinets with missing parts (yes, they have to be put together). Called their 800 customer service line. Was told parts would be sent to me. GROUND. Not overnight. Not available as an option. Took 3 weeks to get missing parts. WRONG PARTS arrived. Called back. MORE parts coming. Ground. Not overnight. Here’s what I sent to the last rep (I’ve spoken to 3 or 4 of them): “I appreciate your follow up. I recognize that this is not your fault, and certainly not your decision to not offer overnight shipping of the missing parts. But I hope you can understand my frustration. Clearly these are small items, but they have a large impact in the construction of the cabinets! Without them, the cabinets are not fully constructed nor complete. The company’s policy to not offer overnight shipping is NOT CUSTOMER FOCUSED. By not acknowledging that the failure to do a quality check on the items shipped to customers, that the poor workmanship of the product, that the unwillingness to provide a quick resolution — your company is clearly showing that they do not value its customers and their satisfaction.
Yes, you and the past customer care representatives have been very friendly and helpful despite the policies of the company. However, friendly and helpful only works if you resolve the issue. The waiting time — in excess of 3 weeks - has pushed my project back months due to the schedule of the contractor doing the work in my home. A simple response by overnighting the missing pieces — which costs less than $20 — would not just help resolve the issue, it would make a very frustrated and unhappy customer, a now satisfied one that would be an advocate for the company. Customers spend thousands of dollars on products from your company. I can tell you - I WONT be coming back to Cabinets To Go for future cabinet purchases. I would pay DOUBLE for cabinets from a company that offers a more reasonable approach to resolving problems with their products. Please share these comments with anyone in your chain of command who cares about the future of their company. As you can be assured that I will be sharing my feedback with anyone who asks me about my experience with Cabinets To Go. It’s quite disappointing.”