Best Dining Room in Phoenix AZ

Was very grateful for your efforts and the final result, much appreciated.

Keith and the team are fantastic. Responsive, communicative and best of all -- great job! Clean and professional.

If you only have a minute to read this, the main message is that we are thrilled with our new kitchen and the service we received from everyone on the Premier team, from Bruce, our designer, and Kent, our construction manager, to every single worker who made a contribution. More detail, if you’re interested:

The kitchen in our new (to us) manufactured home was dated and not our style; in addition, there was a pointless desk in an area that clearly needed to be a walk-in pantry. We wanted to replace everything except the flooring. We went to the big-box store first – since we knew absolutely nothing about tackling this sort of project – and realized that would mean managing all the different aspects of this ourselves, which we were completely disinterested in doing. Then we went to another kitchen-design company that wanted badly to sell us cabinets but nothing else. Finally, we wandered into Premier and met Bruce.

The thing about Bruce was that he listened, gave advice, debated, and listened some more. We really appreciated his expertise and ideas, even when – a couple of times – we decided to go a different route. He guided us through appliance selection, which I thought was above and beyond the call of duty. Turned out, he was so, so, SO right about the paint color, the cabinets, the lighting, and the countertops. I was right about the sink and the backsplash. Oh, and we were both right about the pantry.

I won’t kid you – living through a major remodel was not a picnic. Or rather, it was a never-ending picnic for most of a month, complete with paper plates, plastic forks, and no place to do dishes. They warned us, and they were right. But Kent managed the project to a T, finishing on schedule to the day. Every single workman was polite, skilled, and professional. They solved the problem of what to do about no floor tile under the old base cabinets, invented a way to give the microwave a custom enclosure, and crafted crown molding to fit our sloped ceiling perfectly. Kent was in and out, checking regularly. The whole job actually included more than the kitchen, as we also had part of a wall removed and the living/dining room repainted.

Our job was completed just before the COVID-19 pandemic hit (thank heaven!), so we are still waiting for a few minor punch-items to be addressed. No one’s fault and I know Kent won’t forget about us. When the situation allows, they’ll get done.

In the meantime, even with those couple of items outstanding, we have a beautiful pale turquoise kitchen with beautiful quartz countertops and a killer backsplash. As Bruce promised, the stainless-steel appliances – French-door fridge with flex drawer, beverage fridge, top-of-the-line dishwasher, and a range with a double oven – bring the bling. My 6-shelf walk-in pantry is about 25 square feet and even with everything put away and too many cans of soup and boxes of pasta, I have unused shelf space. AND a couple shelves in my cabinets are still empty, too. Bruce told me I’d have a ton of storage!

We have been lucky enough to work with Emily from EarthenCo and could not be happier. She is a joy to work with and has such a good eye for design! She answered all of my crazy messages and never made me feel anything but comfortable during the process. Highly recommend!

I will start off by stating that Ernesto is a very nice person and pleasant to work with. I hired him to handle the design for my restaurant and the complete project was a mess and huge waste of money.

Here is some things that went wrong:

He ordered a new lighting for my place but overlooked the fact that my restauarnt uses 220volt and the lighting he purchased was 120volt. I had to incur the additional cost to have the contractors reduce the voltage and rewire etc.

The color of the paint he selected for the walls was horrendous. I had my concerns when he presented it to me but he assured me he is an expert and that it will look great. As soon as it was done, I had customers tell me that they disliked it. We have since repainted the entire place ourselves.

My walls used to have tile that went up about 4ft to protect the walls from chairs rubbing against it. He removed that tile and simply painted the walls. Within 3 months the walls were completely damaged and scuffed up that they had to be repainted.

The out door furniture he selected (Chairs) were made of some sort of plastic mesh that basically melted from the heat and broke so all of those had to be replaced within a yr.

The TV mounts he selected did not work out at all and had to be replaced at my cost.

The bench seating he selected (Cloth) was basically black from people resting their hands on it while in line so now I have to replace the booth seating or reupholster it. I would think he would have selected something a bit more durable.

The lighting he selected did not accomplish the goal of brightening up the place and looks tacky. Many of our customers have stated they dislike it and we are now planning on changing it all out to track lighting.

The large round table he had built for us has completed been damaged from normal use due to poor design. Much of it has to be repaired.

We had high hopes when we hired him but were extremely dissappointed with the results. Not only did it look bad, but all the material and design was not designed for commercial use. Just 2 yrs later, we are having to completely replace and redesign virtually EVERYTHING we paid him to do.

In my opinion, Ernesto is better suited for residential design and not commercial. He made no effort to correct the issues. Once he was paid, I never heard from him again. Also, you'll notice he never used our restaurant in his portfolio. I guess even he recognizes that it was poorly done and not worth displaying on his site.

In hindsight, I wish we never would have hired him and that we would have done all the things he did ourselves. We would have saved over 30K dollars and ended up with a much better result.