Best Deck And Patio Construction in Phoenix AZ

Steve came to my house. Nice guy. I told him the work I wanted done. Reface fireplace, tear down a wall, new flooring and baseboards. My estimates were coming in from $25 to $35k. Steve didn't blink an eye, said his bid would be double. There will be a cold day in you know where that I pay up to $70k for this job on a 1650 square foot house!!! I don't like rip off artists!

I would like to give a 1-Star review but to be fair, I will give a 2-star review because the job was completed. Just as a quick overview, I would not recommend Holtzman Home Improvement.

PROS and CONS List below:

PROS:

*Bathroom remodel was completed.

*Liked cabinet finishes and style options.

CONS:

*We were given a timeline of 6-8 weeks for project completion but ended up taking 6 months.

*In contract, the introduction page says that Brandon Holtzman “… will personally meet you and visit your job site several times throughout your project to ensure quality and care is not only in the workmanship but also in our demeanor.” Never met the man; not even once.

*“Designer” which they refer to as “sales-person”, had a hard time keeping up with the demands of our project. Made numerous mistakes in terms of measurements that caused wrong products to be ordered and mistakes in the actual remodel. Assumed certain details about project without consulting us. Example: Cabinet above toilet was bigger than expected (inaccurate measurements) and overlapped on to the exhaust fan, “Sales-Person” assumed that we were just going to move the exhaust fan altogether; this would have cost us hundreds of dollars to move the fan 2-3 inches.

*Crew would show up whenever, sometimes not at all even though scheduled. Had crew show up at 6am without notice multiple times. Had to state over and over again for a start time that worked for my family; between 7-8am. Nothing ridiculous. No consistency whatsoever.

*Some of the crew did not speak English, which I absolutely didn’t mind at all. But Project manager, “sales person”, did not speak the language. I never expected to be the sole translator numerous times in person and on the phone. Because of this language barrier, numerous mistakes were made on our project.

*Crew would come to job site and not know the status of our project, therefore would ask me questions about what needed to be done, as well as certain technical details that only a professional would know (example: electrical).

*Crew would come to job unprepared and would leave to go to Home Depot for 1+ hours to grab material. Not sure if this is standard, but I believe that they should have been prepared for the day’s work at our project.
*Overpriced. Example: Updated replacement of bathroom exhaust fan that was picked up at home depot for around $45.00-$55.00 and less than an hour to install, cost almost $400.00.

*Project manager forgot to discuss details of our project to team so there were details that were left out. Example: Requested to have a shower bench installed; shower was “completed” with no shower bench.

*Project manager and “sales-person” should have communicated more in terms of our project details; numerous mistakes could have been avoided.

*Low quality of materials: tile/grout. Numerous tiles are cracked, chipped, and grout has already started to come out in chunks. Also, grout that was never wiped off, has solidified and won’t come off.

*Already have water damage; yes, water damage in a bathroom on a pony wall that neither the project manager and “sales-person” gave input on how to finish to avoid said water damage.

*Was double charged, and charged for work not done. Caught mistakes by thoroughly reviewing receipt and was reimbursed. If I didn’t catch these details we would have easily been overcharged.

*At the completion of the project you are given a 5-year warranty. We have recently contacted Holtzman Home Improvement to come and fix said damage and have not heard back; it has been a few weeks already.

*Their slogan is “People should do business with people they trust”; would not recommend.

In 2019 Trevor Day of Stronghold remodeled our bathroom in Chandler. Wow! He did an amazing job! Check his website photo gallery for pictures of our “Chandler Bathroom” project.
Trevor has extensive knowledge about all phases of construction and has a great eye for layout and design. Our project required gutting the existing space, including jackhammering the shower floor pan, as well as expanding the footprint of our master bathroom. In addition to handling all phases of the construction, Trevor also guided us through selection of cabinets, plumbing fixtures, tile flooring and a barnwood accent wall. He pointed us to suppliers throughout the Valley, all he has done business with before. The tile work in the shower and floors is meticulous, and beautiful! Our accent wall gives a warmth that we love and he even installed Bluetooth speakers in our shower celing.
Trevor is talented and professional. He’s very easy to work with and will help you achieve your remodeling dreams as he did with us.

Russ was a pleasure to work with. He was knowledgeable and reassuring. The total bill was reasonable and I plan to use them again for future renovations.

I have worked with 123 remodeling to renovate both bathrooms in my second house in Phoenix , and we couldn’t be happier. My wife, my kids and I all feel like we live in a hotel room now!! :) 123 remodeling are genuinely a team of honest good people that bring amazing results. Thank you guys!

Rob at Project Construction LLC has done a lot of high quality work for our real estate investment company here in Scottsdale. Before we met rob we had a few contractor nightmares but am happy to say that those are over and would highly recommend him for your job.