Best Customized Bathroom Remodeling in Phoenix AZ

I can't say enough good things about our experience with TWD. We hired them as our contractor for two guest bathroom remodels and a few other things that needed to be fixed in the house as well. I have had some terrible experiences with contractors before so even though I wanted to get the work done, I was extremely nervous about dealing with yet another general contractor. I had some personal recommendations, however, from friends and family who’d had great work done by TWD so I went ahead and scheduled an appointment with them to discuss the jobs.

My first contact was with Ron LaBrie, who is the Design Manager at TWD. Ron came to my home to look at the spaces and to get a feeling for what I wanted in terms of design so that he could prepare an estimate. From the very beginning, I felt extremely comfortable with Ron. He was personable and obviously very knowledgeable about products as well as a design expert. Unlike one of the other companies that I received an estimate from where they gave me a price on the spot, Ron did tell me he would need about a week, and that was fine with me because that showed that he was actually putting effort into the estimate and not just giving me a “blanket quote.” When I got the estimate back, I thought it was very fair, however there were a few places where I wanted to see if we could trim costs a bit. Everything was itemized and Ron was AMAZING at helping me find fantastic alternatives that would still look great while keeping us within our budget.

Once work started on my jobs, Eric Miller was in regular contact with me to let me know exactly what the schedule was and what I could expect at each stage of the project. TWD even has an online portal where you can log in and see the calendar as well as approve any work orders. Speaking of which, the only changes from the original estimate were extra things that I added on after work started. There were no surprises in terms of extra costs. What I was quoted was exactly what it cost. There were a few small delays due to materials issues but that was beyond TWD’s control and Eric went out of his way to make sure everything arrived as quickly as possible and even had some new tile ordered at no additional cost to me because he didn’t think the quality of what the manufacturer sent was up to the high standards you can expect from TWD.

We had drywall, plumbing, tile work, painting, electrical and granite work done and every one of TWD’s guys did beautiful work. The team was here every day on time and cleaned up each day before they left. Again, Eric was fantastic in that he stopped by to personally inspect the work on a regular basis as it was progressing and then again at the end of the job to make sure I was 100% satisfied with all the work that had been completed.

We can’t praise TWD enough. They not only did a beautiful job on our remodeling projects, but they made us feel like we could trust them completely. And we never heard “no.” It was only, “We’ll take care of it!” And they did. We will never need to look any further than TWD for any projects we may need done in the future. They do everything from minor drywall repairs to complete home remodels. No matter how big or small the job, you can be assured that TWD will do it beautifully, on time, and at a very competitive price. We would highly recommend TWD to anyone!

Very impressed with the quality of work at the end! They worked around my busy schedule, spent time explaining all my options, then made the paperwork super simple! They made the process very easy from start to finish! Definitely recommend Home Concepts Custom Remodeling.

Their design team gave us the multiple options for redesigning the kitchen. Over and above that, practical suggestions and recommendations. Recommended!

We just had a Jack and Jill bathroom remodel and are extremely pleased with the results! From the start of the project until it’s completion, Joe and the crew were extremely courteous and professional. The end result was a bathroom fit for a model home!

They did an amazing kitchen for me I highly recommend them and Next they’re doing my bathrooms.

These guy's know how to do a great job, I highly recommend this crew. Two thumbs up, my wife is happy, I'm happy, love the counters, now on to the floors and backsplash. Thanks again for the awesome job you did!

Professional, punctual, smart and kind - Keith is amazing and has an outstanding company. I highly recommend Arizona Kitchens and Refacing!