Best Custom Bathroom in Phoenix AZ

Jerry and his team have always taken great care of all the customers that our team at The Tile Shop Tempe send his way. They take all the stress out of the remodeling process! I would highly recommend using them for your project! On behalf of our team I want to thank Jerry and the whole Southwest Restoration and Design team for all their hard work!!!!

Desert Prestige Builders (Eric Linder and Ryan Brunelle) are incompetent and unprofessional. Eric Linder, Ryan Brunelle completely botched our 1,400 sqft tile installation.
Eric Linder admitted to not preparing the floor to ensure it was flat before installing the tile and admitted his company didn’t even own a 10ft straight edge to make sure the tile and floor was flat. They didn’t even know how to use the tile spacers correctly. They also went an extra step to prove how inept they were and put a polish on our matte porcelain tile that was not meant for use on porcelain tile. This lead to permanent unsightly streaking, hazing and clouding throughout the entire surface of the floor.
All of their incompetence and lack of skill also lead to:
-Crooked grout lines
-Unevenly laid tile throughout (so uneven in some areas that it caused tripping hazards)
-Over-grouting (grout covering corners and edges of uneven tile)
-Under-grouting (leaving deep channels between tile)
-Inconsistent grout coloring (ranging from every shade of gray to white)
They attempted to fix and replace several problem areas of the floor but failed horribly.
We hired an expert tile consultant to inspect their tile job. The expert found so many mistakes, that were so numerous, throughout the entire floor that he deemed the tile job unsalvageable, and it would therefore need to be completely demolished and replaced.
We shared the expert’s findings with Eric Linder and asked for our money back. He said he would contact us within 24 hours. We did not hear from him.
Desert Prestige still has not refunded our money. Dealing with Desert Prestige has been a nightmare. We have lost a large sum of our hard-earned money, and have had to pay again to completely replace their disastrous tile job! Please be aware that there is not adequate protection for consumers! Please do your research! Read reviews! This is the first negative review I have ever written. I hope this saves others from making the huge mistake of hiring Desert Prestige Builders, Eric Linder or Ryan Brunelle.

In fact, they prove their true character when Ryan Brunelle, a business partner of Desert Prestige Builders, has posted a 5 star review on Google under his own business Desert Prestige Builders!!!!

(Translated by Google) Excellent attention and dedication, we are delighted with the result of their work. 100 percent recommended

(Original)
Excelente atención y dedicación, quedamos encantados con el resultado de su trabajo. 100 por ciento recomendados

I flip homes and Serranos Surfaces did the granite for this home. This was a pretty good size job and they were amazing would highly recommend them.. Thank you Keith ?

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

Excellent customer service and quality products. I am a repeat customer and will use them again in my future projects.

We contracted with Shower and Bath in May of 2019 to remodel our kitchen. Lon did a terrific job of designing the project. High quality staff that arrived on time, re-model workmanship (for the most part) was very good. Only one issue...the finish on the cabinets which are white, started turning yellow within 18 months. The finish in several areas needed to be repainted which I have done myself with extra paint left with us after completion of the job. More work needs to be done. At this point, we are talking about having them completely refinished only after 32 months. Sad.

Sebastian, was professional and great to work with. Thank you for everything

The entire experience was great! Everyone, from Amy my designer to Kent and his construction crew were friendly and extremely knowledgeable. They remodeled a bathroom and it look amazing!

We have been lucky enough to work with Emily from EarthenCo and could not be happier. She is a joy to work with and has such a good eye for design! She answered all of my crazy messages and never made me feel anything but comfortable during the process. Highly recommend!

Very well done and very professional. Some small delays, but they were very responsive and accommodating. I would use them again in the future.

We were in need of an overhaul to our 1986 kitchen (low ceiling, dated cabinetry, dated breakfast nook and poor use of space) - and after shaking Gary's hand and his initial thorough walk-through, we knew that we had our design & remodel team. We chose the Fallone's as both Robin and Gary have great ideas, are very personable and punctual. This was our first remodel and the Fallone's walked us through the process, helped steer us in the right direction, gave us a detailed schedule of the process and even met us at different locations to pick out tile, granite, etc.. They also listening to our ideas, must haves and our second thoughts throughout the project. Not only was the project completed on time, but the kitchen was finished early! Their trade contractors and build team are very professional and performed outstanding work. We went from an unusable closed-in space to an open kitchen that included a proportionate island with all of the amenities (and yes, even a built-in drop-down & retractable LCD TV hidden in the cabinetry). The room has essentially become an addition to the house - far more than just meal preparation it is now a place to congregate. I often work from home while seated at the island and use the kitchen as a backdrop for video conferencing. We would absolutely recommend Fallone Building and Remodeling and have already engaged their services once again for the design and build of our new master bathroom (can't wait).”

Darren was a consummate professional, his crews showed up on time, and met our every expectation. I highly recommend Scottsdale Bathroom Remodeling!

Harris was very professional and helpful. The cabinets are well made and very nice.

The guy who was supposed to give an estimate to my parents ... He started off coming at the wrong time, then when asked to wear a mask as we have people with compromised immune system went out to get a mask and disappeared...
Get a call 3 days later to tell me how the inspection went...I told the person on the phone what had happened ...no apology no follow up....
Do they even deserve a one star. I think not.
Very professional...not.
What a shame.