Best And Stucco Design in Phoenix AZ
Second Update: The same day as my last update I received a call from DreamStyle letting me know they had my hand towel rack. They were just waiting because they didn't have the warranty replacement for the wand cradle in stock yet. I let them know I preferred to get my job completed and could wait for the warranty part since that is cosmetic anyway. We agreed on installation for the following Wednesday (today). The same technician came out as last time, he did a good job and was in and out of here quickly. So I am again bumping my rating up.This will likely be my last update unless the warranty replacement takes more than an additional month since it has already been that long. My overall impression is that DreamStyle does stand by their work, but for constructive feedback follow through seems to require more follow up from the customer than I think probably should be needed. To be fair, this may be more of a communication issue and a perception issue, the perception being that nothing was happening when the real problem was a lack of communication such as that my towel rack was in and my job could have been completed sooner. It is far easier for me to accept it takes some time for a warranty item replacement than the concept of spending thousands of dollars and feeling like my job wasn't completed. My shower is like a visit to a spa. I love the end results.First Update: I am increasing my rating as some of my items were resolved from the below review.My damaged header was replaced and looks great. The grab bar was also replaced with one close enough to match the rest of the fixtures and it is solidly on the wall where the previous one had become loose. The technician noted that my drain cover was off because the drain wasn't flowing very well and he suggested drilling holes in the cover after showing me that they are marked but not drilled by the manufacturer. I did that and it flows perfectly now, it just was not getting enough air to allow the water to flow. In this case the technician added value over what the manufacturer provided.What is still not resolved is the delivery of my hand towel rack that was missed on the order. At this late stage I would prefer to just get a credit for the towel racks and will order and replace on my own. I already matched the faucet and towel racks in my other bathroom myself and know Amazon can deliver what I need in a day. I remain perplexed why this is taking so long to resolve.I am also still waiting on a warranty item replacement for the wand holder which has had its finish just chip away.Original Review Below:I replaced my entire shower with Dreamstyle. The header at the top of the shower door was damaged with a box cutter when the technicians unboxed it. My hand towel that I was charged for was never ordered. I am partially disabled and the grab bar is a little loose and does not match the other grab bar. I avoided this review trying to give Dreamstyle time to correct but it has been months now and now the coating on the shower wand holder has chipped away from normal use. I will gladly revise this review when corrective action is taken and I am made whole.
www.dreamstyleremodeling.com
3732 E University Dr, Phoenix, AZ 85034
Best decision I made going with Phoenix. Will for sure go back and do more business with them in the future. Ask for Alex!
phoenixroofing.com
20 E Thomas Rd #2200, Phoenix, AZ 85012
On February 22 we had Affordable Window of Gilbert install fifteen Simonton double pane insulated windows to our home. We couldn't be more pleased. They look great and will value and comfort to our home. Four installers worked efficiently and professionally. They made the work look easy but I'm sure it wasn't. With every construction job there is a mess to clean up and they left without a trace. My wife and I highly recommend this company.
www.affordablewindowsofaz.com
1730 W Sunrise Blvd # B-101, Gilbert, AZ 85233