Best Renovations Design in Phoenix AZ

My wife and I had our homes window replacements done by AZ Valley Windows this past week and we were so satisfied with the work that was done to our Phoenix home that we ended up contacting them back and are now getting a quote for our kitchen cabinets refacing work. We loved working with Dan and could not be happier. We also pan on replacing our exterior doors in the near future.

When I first met Greg I jokingly asked him if he wrote his own reviews because they were so good. I will happily add an additional excellent review. Greg and his team do exceptional work. The Infinity by Marvin windows are top notch windows. The Capstone Windows team are even more top notch. I’m not a fan of letting a group strangers into my house, but the Capstone team would be invited to a barbecue! Real professional, punctual, polite, smart…all around really great team. I’d highly recommend Capstone, but I’d also highly recommend the fiber glass framed Infinity by Marvin windows.

We had a custom wood door made and installed and have had problems with it since the beginning. I recently called to get a tech to come out and fix it, and they promised they would call me back to schedule and never did. I waited a week and called back again, and once again was promised that someone would call me back to schedule. Once again, no one called. Called back a third time, and they scheduled me right away, but no apology or even an acknowledgment of the missed commitments. I arranged to go in late to work to make sure I was here for the 7a appointment. At 710a, I get a text letting me know the tech is not coming because they’re sick. The same thing happened a previous time when they came to fix the door. To say it’s been a terrible experience is an understatement. I purchased an expensive custom door so I wouldn’t have to deal with second hand service but unfortunately that’s all we’ve received. It’s a beautiful door and I understand problems can happen, what I don’t understand is the poor service. Don’t recommend this place at all.

Great response time . Knowledgable, pleasant and no sales pressure. Phil is a Veteran and his dedication to his country reflects on his customer service
Thanks Phil.

I am changing my 4 star review to 1. I am having problems with my doors and can not get a call back after the sevice men came out and did not fix the problem. They say the doors are perfect. They are not. So be aware...nice showroom, nice to you until you have a problem. I have sent two specific emails to the owner and my salesperson for a reasonable request. Nothing from them. Very unfortunate after $25,000 spent. Will keep you all posted...

Be careful if you hire this company. Just don’t share any insurance information with him, he will demand some extra proceeds that was issued to you from the claim . Mr Pachner just FYI my comments were not about workmanship but the way you handled things. You contracted a solar company directly on your own, when the solar company ruined the entire system, I contacted you to get involved and help me out, but you didn’t, you refused to help stating that you never received anything, text or email, blaming it on connection problem, but your assistant Neil called me back saying that you would call me in the afternoon, but you never did. I only heard from you 3 months later asking for the balance. Sorry, but you don’t do business this way.

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

Great quality and good price. Professional all the way.