Best Exterior Renovations in Phoenix AZ

The crew was professional and efficient. The installation was flawless.

We replaced our sliding doors and our home was transformed. They we’re very helpful in helping us make our decision and delivered on everything promised. We definitely recommend if you are looking for a beautiful and quality product!

I would avoid this business at all costs. My experience consisted of the following:

- The salesperson, Tom, lied about the order deadline and delivery time. He said that if I placed my order on a Monday or Tuesday they would have my three windows by the following Monday or Tuesday. The order was placed midday Tuesday. Tom emailed a week later, when I was expecting to receive the windows, saying that I had not supplied payment for the deposit by the deadline. He first lied saying the deposit was paid a day later than it actually was. I told him to check the dates on our email thread, at which point he said he was new and didn’t know when the manufacturer’s deadline was. Not until I repeatedly expressed my dissatisfaction was any type of apology provided. The result was that my order would not arrive until the following Thursday, so it went from a week for delivery to three weeks.

- The rep from the window manufacturer contacted me later to inform me that the order had arrived, but Tom had placed it for the wrong windows. This resulted in a new order having to be placed, which of course delayed delivery another week.

- I was under the impression that I was paying a 50% deposit, and that the remainder would be collected upon delivery of the order. I was actually charged the full amount AND the salesperson Tom failed to add tax to the original quote. Calculating tax and adding it to a quote seems pretty elementary, and it’s fundamental in managing customer expectations. This is apparently not practiced at Freelite, though.

Perhaps they have just one dishonest and incompetent salesperson. Regardless, these types of business practices should absolutely not be supported.

Will never do business with them again and, of course, would never recommend them.

Two years ago IllumiNation replaced 4 windows in our previous house. Today I opened the email with the invoice to find out the price and contacts. I called and asked about replacing 4 windows at my new house but the lady on the phone told me that they take an order of a minimum of 10 windows. I asked when it's changed because this company replaced my 4 windows in 2020 and I have all the documents to confirm it. She told me it's always been like that! That was really unprofessional and even rude.

Provided a high quality residential roofing project at a reasonable price. Their installation was professional and done with no issues. Overall, I am extremely satisfied!

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

Unscrupulous business, calling my mother trying to get a hold of my EX-WIFE to try and sell her on some home remodel. Called numerous times throughout last month. Get your records in check, make sure you honor your DO NOT CALL requests and stop the harassing multiple phone calls.