Best Residential General Contractors in Phoenix AZ

Two weeks ago I scheduled a roof repair with American Roofing your company. I am beginning to think that was a bad choice. Today was the day someone from your company was to show up between 7AM and 4PM to complete the repairs. I called this morning and spoke to a Ashley in customer service to find out what time the roofer could possibly show up. She said they would be there between 7AM and 4PM. At 2:30 I called back because your hours are from 6AM to PM. All I got was a voice mail. No one returned my call in fact it is after 4PM and NO one has shown up or called. I would call that VERY UNPROFESSIONAL. Especially because I took the day off from work to acommadate their schedule. I would rate your company zero today but there is a space for zero so I guess I must give you a ONE. Hopefully this email rating will be read by other people who like me expected PROFESSIONAL SERVICE AND FOLLOW THROUGH. Oh it's Friday so now I have to wait until Monday to see if anyone from your company actually reads these responses. Good Day

We moved into a new home and with the monsoon season hitting us this summer there was a leak in our roof. From the first conversation with this company I knew they were extremely knowledgeable and experienced. They came out that same day and took care of us at an affordable rate and they guarantee their work. Other roofing companies were going to have us wait a week out and with the storms rolling in that was unacceptable. I would highly recommend Castile Roofing and would have no problem calling them again should we need them!!

I would recommend this company for a roofing job. They are a good value and do a great job and the team is very nice and respectful and got the job done in a timely manor. Very please with how it turned out and the whole job went. Would use them again but hope I won't need to for a log while! :-)

Top notch team and new owners really care!!! Recommend them to anyone!!!

Max and Petra prepared and explained the contract to replace the roof/shingles and underlay and the damage to the ceiling due to a horrible storm. They were professional and courteous.

This company put my roof on the back half of my house because there was leak that soaked my main bath's ceiling. The job looked very good and upon further inspection I notice that I could see all the nails that were used in the eaves around my roof. I called and they sent out a rep to fix it. Well the first rain after my roof leaked in a different location and created large brown spot in my master room. I called them and they came out and patched what they thought might have caused it. Never did they enter my attic to see if they could see where it leaked. So I called and asked who would be correcting the damage in the master bedroom ceiling, Steve acted like it wasn't a big deal that his company's work caused this and seemed to think I should be fixing it and then agreed to have someone come out. I'm still waiting 3 weeks later. Customer service for this company stinks and I recommend trying someone else!

We had our roof completely redone with new underlayment, materials etc, with tile reuse and replacement. It was a big job being a large single story house with lots of roof. The Roof Medics beat three other companies that quoted on the job on price and quality of underlayment; they used 2 layers of SBS TU-45 underlayment for our roof. The owners Jared and Daryl are very professional and it is a pleasure to work with. Their crew is very competent and efficient and did an excellent job. The job was promptly scheduled and finished on time with one day of rain delay. They also waived the cost of some wood replacement that was not included in the price. I would highly recommend them for any roof work.