Best Heating Equipment in Phoenix AZ
DO NOT HIRE THIS COMPANY FOR YOUR ROOFING PROJECT.
1. They told me they prided themselves on being on the job on time. I had another appointment the day my roof was scheduled to be installed and had to cancel my appointment because they were an hour and a half late.
2.. They left 2 large nails sticking up, on my front sidewalk. I went out to take my trash out and one of the nails went through my shoe. Luckily I did not puncture my foot. I have pictures to verify this.
3. They wanted a check first thing but I asked them if they would hold it for 3 days until I transferred the money into my bank account. They promised me over and over they would not cash it but they did. I was charged bank fees and it was a big hassle for me to get it straightened out.
4. I purchased the most expensive rubber roof system. They took the tile off of my patio roof and did not put it back on. Instead they installed some rolled shingle type material. The seams are not even so I texted Danny, the owner of the company 3 times (which he stated was the best way to get in touch with him), and did not hear back. The fourth time he responded. I complained to Danny that I was not happy with the way my patio roof looked. I don’t feel he has any customer service ethics and NO integrity. He said if they reinstalled the tile then the 20 year warranty would not be valid. He basically just argued with me.
5. Danny told me to wait a year for the shingle material to cure and after a year he would coat it with Elastomeric rood coating to make it look better.
**NOTE** He claimed that this would cost him $300.
6. I called him a week ago, Tuesday, February 26, 2019, and he chastised me and said; you have waited a whole year to call me back about this. That is when HE told me to call him back.
7. Then he said that the cost of coating my patio roof with elastomeric would cost him $80. So he wasn’t truthful with me a year ago when he complained that it would cost him $300. I don’t know about you but I don’t like dishonest people.
mesaroofingcompany.com
1. They told me they prided themselves on being on the job on time. I had another appointment the day my roof was scheduled to be installed and had to cancel my appointment because they were an hour and a half late.
2.. They left 2 large nails sticking up, on my front sidewalk. I went out to take my trash out and one of the nails went through my shoe. Luckily I did not puncture my foot. I have pictures to verify this.
3. They wanted a check first thing but I asked them if they would hold it for 3 days until I transferred the money into my bank account. They promised me over and over they would not cash it but they did. I was charged bank fees and it was a big hassle for me to get it straightened out.
4. I purchased the most expensive rubber roof system. They took the tile off of my patio roof and did not put it back on. Instead they installed some rolled shingle type material. The seams are not even so I texted Danny, the owner of the company 3 times (which he stated was the best way to get in touch with him), and did not hear back. The fourth time he responded. I complained to Danny that I was not happy with the way my patio roof looked. I don’t feel he has any customer service ethics and NO integrity. He said if they reinstalled the tile then the 20 year warranty would not be valid. He basically just argued with me.
5. Danny told me to wait a year for the shingle material to cure and after a year he would coat it with Elastomeric rood coating to make it look better.
**NOTE** He claimed that this would cost him $300.
6. I called him a week ago, Tuesday, February 26, 2019, and he chastised me and said; you have waited a whole year to call me back about this. That is when HE told me to call him back.
7. Then he said that the cost of coating my patio roof with elastomeric would cost him $80. So he wasn’t truthful with me a year ago when he complained that it would cost him $300. I don’t know about you but I don’t like dishonest people.
100 N 3rd St Ac, Phoenix, AZ 85004