Best Crack Seal in Phoenix AZ
Roofer
From other reviews it sounds like Ky-Ko does great work, IF they actually show up. Unfortunately I was among the many customers who got a no-show for their appointment. Maybe business is too good?
My experience was: I made an appointment for a roof repair estimate about 2 weeks out. On the day of the appointment, I took the morning off from work. When the rep didn't show up, I checked messages on my various phones and had a voicemail from Joe on my least used number saying he was having truck problems and may have to reschedule. So I called Joe back to talk about rescheduling. No answer, and his voicemail was full, so I couldn't leave a message. So I texted him. No response. So about 90 minutes later after waiting for a call back, I called the main office to reschedule. Rather than making a new appointment with another rep, they instead said they'd leave Joe a message to call me back. Not helpful! I didn't have a chance to protest. The receptionist got off the phone too quickly. I waited the rest of the morning, and Joe never showed up or called me back. What a waste of my time. And it's been 3 weeks and still no contact from any Ky-Ko schedulers.
To add insult to injury, a couple weeks after the scheduled appointment, I got a letter from Ky-Ko's marketing department asking for referrals. Seriously??? Ouch.
I turned instead to a small family-owned business that was referred by someone else, and I'm happy with the estimate I got, so maybe it was for the best that Ky-Ko stood me up.
www.kykoroofing.com
My experience was: I made an appointment for a roof repair estimate about 2 weeks out. On the day of the appointment, I took the morning off from work. When the rep didn't show up, I checked messages on my various phones and had a voicemail from Joe on my least used number saying he was having truck problems and may have to reschedule. So I called Joe back to talk about rescheduling. No answer, and his voicemail was full, so I couldn't leave a message. So I texted him. No response. So about 90 minutes later after waiting for a call back, I called the main office to reschedule. Rather than making a new appointment with another rep, they instead said they'd leave Joe a message to call me back. Not helpful! I didn't have a chance to protest. The receptionist got off the phone too quickly. I waited the rest of the morning, and Joe never showed up or called me back. What a waste of my time. And it's been 3 weeks and still no contact from any Ky-Ko schedulers.
To add insult to injury, a couple weeks after the scheduled appointment, I got a letter from Ky-Ko's marketing department asking for referrals. Seriously??? Ouch.
I turned instead to a small family-owned business that was referred by someone else, and I'm happy with the estimate I got, so maybe it was for the best that Ky-Ko stood me up.
1912 W Parkside Ln, Phoenix, AZ 85027
Roofer