Best Water Leak Repairs in Fort Worth TX

We have dealt with Team Enoch twice so far. Once for electric (Jonathan) and once for plumbing (Rene'). We found them to be very professional, hard working and very knowledgeable.

They arrived within the scheduled window of time and they answered any and all questions that we had. We will definitely use them again and highly recommend them! A+++++

Technician Jay was punctual, professional and courteous while installing a new back-up generator and connection to my home electric panel.

My hot water was replaced by two very knowledgeable young men. They removed the old unit and installed our new electric water heater. They finished up the job by removing the old unit and completely policed the floor, picking up and discarding any trash they caused. Plus, they went over the complete operation of it. My wife and I was and ARE VERY SATISFIED with the quality of service afforded us for the removal and replacement of our new water heater. WHPIII

RUN THE OTHER WAY!!!!!! Do not under any circumstances do business with this rude and unprofessional, no integrity having company, I’m a disabled veteran and I served with pride and honor and I’ve never felt so disrespected. 1st they don’t train their customer service reps, they just put them on the phone without any knowledge of the warranties and how they work. I had a tech come out to fix a issue that I had with plumbing and the guy didn’t ring the doorbell (I watched the whole video) and he just stood on the porch as my dog barked, then I called to speak with the CSM and this lady Samantha C. Was the absolute worst person I’ve ever spoken with, she’s rude and she is a flat out liar. I asked for Samantha’s boss number after dealing with her lying and being condescending and she intentionally gave me the wrong number and told me that her boss was in the field without a company phone so no one can get in contact with him except her. I wish I would’ve known about this incompetence before I bought the house because I wouldn’t have gotten my home based off this experience alone. I’m truly disgusted.

Mike was very professional yet personable. He explained everything he was doing clearly and gave great advice on reducing wear on my system and my electricity use.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction