Best Water Leak Detection in Fort Worth TX

Great experience and very fair pricing! We will use them again.

I used HR Phoenix to help install a stand-by power generator at my home. Paul Rylee, the Master Electrician on our job, was absolutely above expectations. Not only did he know how to handle the most difficult issues with the installation, he couldn't have been better helping me understand what he was doing. Just super service on all levels- came when he said he would and finished what he committed to each day. Just terrific service and the generator works great!!!

They were on time, did what they had to for the yearly check. Made some recommendations that I appreciated. No Issues here

Simon was prompt...I was home and didn't hear my door bell...He called instead of leaving and canceling my appointment. He was knowledgeable, friendly and professional. He explained what he checked,what he did and what I needed.His recommendations were not pushy. I'm very pleased and will consider his recommendations.??

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction