Best Toilet Repair in Fort Worth TX

Very prompt, professional, and experienced.
Good company.

Oscar and Miguel were sent to my house. They were early, professional, and in and out in no time. My 5 year old slept through most of the work. ?

As repairing , he answered all my questions.

DO NOT COUNT ON THEM TO FIX PROBLEMS! Not only did I use them for all HVAC needs, I had an air conditioning issue come up and agreed to the charge even though I have receipts showing they did the work 6 months ago. They not only didn’t fix it, “upper management” decided to take me off the schedule without even telling me and without any proper clarification. THEY CLEARLY JUST GOT SCARED THEY WOULD HAVE TO DO THE WORK THEY ALREADY BILLED ME FOR! Even then, I agreed to pay for this regardless. COMPLETE WASTE OF TIME AND MONEY AND WOULD NEVER RECOMMEND SUCH AN UNPROFESSIONAL BUSINESS.

Jose G and his crew did a fantastic job! All professional, pleasant and of course knew their stuff all was explained very very well !!This is the second system Jose G and his crew have installed for us in two days. Back to back. Each install posed their Own challenges due to how system was installed previously by some other company. Jose G did not get deterred. He quickly analyzed the best approached and explained how he was going to do each installed and explained why he needed to do it that way. Very very impressive. We are very very satisfied with comfort and their staff. All was cleaned and back in order after install. Very professional knowledgeable and personable. If I had 4 hands I’d give them 4 thumbs up!!! Thank you !!Today, March 2 2021, quality control person Theresa coe came out to our house to check out the hvac install previously described above.. this appointment had to be pushed by us twice due to weather and other circumstances on our part. Just to point out that the quality control would of been performed much much sooner after the install had it not been for us having to push appointments... so NO delay on comfort experts side. So anyway Theresa was so nice and professional .. checked all out and explained many details throughly.. very informative!I give Theresa Coe very high marks! She represented herself and comfort experts very well! Thank you so much!

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction