Best Tankless Water Heater in Fort Worth TX

Breakers provided fast service when my HVAC unit wasn't working. They were able to send someone within two hours of my call who was very respectful and explained the issue thoroughly (Raphael) and was able to send an electrician to handle the wiring within an hour. The two gentlemen who came resolved the issue promptly and were very amiable and gave me an EXCELLENT price. I learned about Berkley's from a referral and would refer them to others.

I searched for a while trying to pick which company to use for replacing my water heater. Luke gave me all the information I needed and answered all my questions. I appreciated his honesty. Sue helped me get an appt. quickly and was very sweet! Chad came out for install and was very professional and he was done in a reasonable amount of time! I am very happy so far! I would definitely recommend Wilson Home Services, and will be using them for any future needs in their area of services.

RUN THE OTHER WAY!!!!!! Do not under any circumstances do business with this rude and unprofessional, no integrity having company, I’m a disabled veteran and I served with pride and honor and I’ve never felt so disrespected. 1st they don’t train their customer service reps, they just put them on the phone without any knowledge of the warranties and how they work. I had a tech come out to fix a issue that I had with plumbing and the guy didn’t ring the doorbell (I watched the whole video) and he just stood on the porch as my dog barked, then I called to speak with the CSM and this lady Samantha C. Was the absolute worst person I’ve ever spoken with, she’s rude and she is a flat out liar. I asked for Samantha’s boss number after dealing with her lying and being condescending and she intentionally gave me the wrong number and told me that her boss was in the field without a company phone so no one can get in contact with him except her. I wish I would’ve known about this incompetence before I bought the house because I wouldn’t have gotten my home based off this experience alone. I’m truly disgusted.

The customer service team I have dealt with so far are wonderful. After the work has been done for a while I will send a further review.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction