Best Sewer Line Repair Sewer Line Replacement in Fort Worth TX

On time. Clean. Courteous. Great work. The Best!

Amazing customer service and very efficient. Will use again!

During the summer we contacted Comfort Experts to have an new HVAC system installed. Everything looked great until I noticed that the incorrect SEER rating had been installed. After contacting them they tried to say that it was just the outside unit that was incorrect. After looking up the model it was clear that both the inside and outside units were incorrect. After contacting them several times to get this resolved they finally refunded the difference since I really didn't trust this company at this point. Fast forward 6 months and I noticed that my Nest thermostat was not working, after looking at the inside AC unit I noticed that the breaker was tripped and on further inspection that a female disconnect had become loose and shorted. I called at 9 this morning and again at 1p.m., and there is no manager to talk to. After spending the night in my autistic daughter room to make sure that she didn't get to cold and no sleep I am very disappointed in this companies ethics and commitment to their customers.Also everyone should ensure that they installed the correct SEER rated units and that they weren't screwing other people over. Look up the model number and Google it and it will give you the SEER rating.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction