Best Replacement Heat Pump Repair in Fort Worth TX

Ken's Electric re-wired all the old light fixtures in our church facility. He used a type of fluorescent light bulb that was easier on the eyes than had previously been used. His work was excellent and done in a very timely manner. I would highly recommend this company for both residential and commercial electrical needs.

Took a day off to get some electrical work done. Called six times before I got an answer at the office and the technician never called or would answer my calls. That’s just horrible. Never quite had an experience like this.

I had electrician install light fixture on the outside of my home. I was very happy with the service all around. Home Depo contacted. They contacted me within a couple hours and came out next working day. They were very reasonable in the charge for the work too. I would use them again. Thanks for quick, reasonable and friendly workers. Great job!

They're very quickly scheduled and installed a new chandelier and wired it up to an existing light switch. The technician was friendly, knowledgeable, intelligent and professional. They got an appointment scheduled the next day. If I ever need more electrical work done they will be my first choice.

Had a fan installed in my daughters room. Mike was fast, very professional, and informed me of all the steps along the way. Daughter got home and was very pleased. Will definitely utilize them for future electrical work.

On time. Clean. Courteous. Great work. The Best!

Bryan was knowledgeable and quick. Was also conscientious when entering the home to cover his shoes. Cleaned up after himself.Also Comfort Experts call desk was great in taking the issue call, scheduling, and follow up.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction