Best Plumbing Installations in Fort Worth TX

All of the technicians have been very nice but our unit was installed over 2 weeks ago & we are still having problems with it. It’s been several different things. I wish we hadn’t replaced the previous unit. It was 30 years old & seemed fine. We were simply trying to be proactive before that aging system faltered.
Technicians put the new unit in & seemed quite content to leave us with our less than 1 year old water heater (with a new floor) leaning dramatically. It stood perfectly upright before their install! Enoch actually told us to fix it when we replace our water heater next. So in the end, we get billed to pay for half of fixing the support their product required. Okay.
We were promised a great product that would save us energy. We’ve had to borrow heaters to warm us over the cold days & swelter in the heat because inside of our house is hotter than outside at times. They’ve come out to fix wrong wiring. They’ve come out to fix some float & venting. They’ve come out to give us the right type of pea trap. Idk what else can go wrong but something is still wrong with this unit. Our previous unit didn’t have any of these issues! Despite being new, I truly suspect we received a faulty unit.

The entire operation from initiation with Lisa M. who called to schedule the routine maintenance service to the completion of the service by Jeremy H. was professional, courteous and efficient. Lisa called to tell us when Jeremy was on his way to our home. Jeremy arrived at the designated time and proceeded to complete the task quickly making sure that the interior of the home was not soiled by the mess the rain was making. As a pleasant surprise, he did not try to sell me anything extra as has frequently happened to me with other home repair personnel. He arrived did his inspection, made adjustments to the system and replaced the air filter in the attic. Jeremy was courteous, clean and efficient. I appreciated his and Lisa's help on this routine maintenance visit.