Best Gas in Fort Worth TX

I highly recommend Mike for any electrical work. He was very thorough in his explanation of the work needed, extremely professional, and timely.

I needed help solving what I had been told, by a local merchant, was an easy fix of an ice maker water supply valve. I've been a Berkeys customer for many years and called them. They scheduled a technician for me during the time I needed.
Andy showed up and broke the news that the repair was more involved, explained what was required and why, and, more importantly, an option that was easier, much more time efficient, and cheaper. He was very professional, friendly and courteous from the moment he showed up. And he approached the problem from what was best for the customer, not what was the biggest money maker for Berkeys.
I recently had a disappointing HVAC experience with Berkeys and was reluctant to call. Andy really came through and, without knowing it, really patched up our doubts regarding Berkeys service. Many thanks to Andy and the plumbing department for honesty and putting the customer first.

Ruben did a first rate installation of my dishwasher. Enoch was informative and responsive throughout the process.

Great communication throughout the whole process, the technicians were on time and explained to me everything that they were doing. Nothing but five stars for this company.

Jim

My washer overflowed so I called to get it checked out. Javier arrived, checked it out, and confirmed nothing was wrong. I really appreciate his honesty. The last time I had someone come out for an AC issue, he wanted to sell me something I didn't even need. Not sure if you pay the techs extra for racking up charges on the customer, but it's better to be honest than sell me something I don't need. Good job Javier.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction