Best Drain Installation in Fort Worth TX

1 star for flooding the under sink cabinet where the primary ac drain hooks upto, and not owning it and further more patronizing my wife that it happens rarely and nothing we can do about it(so suck it up).The service tech did not inform us of the flood!!! Tried to clean outside hallway etc- was he thinking that we would find out? His statement- Sorry but i was t paying attention. I was checking on his handiwork while he was working the outside unit when i discovered the flood.
Furthermore we ended trashing a lot of imported cosmetics and various other items including a hairdryer. Miles was wondering why didn’t keep them after cleaning them. It was covered with greasy rusty material. Seriously! He was wondering why we couldn’t just clean the hairdryer and use it.
They get 4 stars for performing an adequate maintainance visit for a HVAC system, and easy communication/ and friendly/prompt Amanda. But since there is no 2.5 star i will settle with 2
I was hoping to use them for more stuff but not anymore.

(Translated by Google) Thank you very much, very professional, very attentive, and punctual, so Justin Dougher is highly recommended for plumbing.

(Original)
Muchas gracias, muy profesional, muy atento, y puntual así que Justin Dougher es sumamente recomendado para lo de plomería.

There is a reason this company gets the reviews it does. I am going to reiterate what another reviewer posted and that is this team, from top to bottom, is first class. From Victor, the owner, to Dan, Shawn, and the ladies in the office, are a joy to work with. I high endorse this company and will gladly give them my business in the future.

The service provided by the gentlemen who came to my home to diagnose the issue with my AC were professional and respectful. They found the solution to the problem and got straight to work with precision, accuracy, and care. I would definitely recommend to anybody who is looking for a service provider.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction