Best Design Build in Fort Worth TX

On Feb 11, 2021 at 3:43pm, an electrician from Cano Electric, came to my apartment; because the breaker flips off for no apparent reason. The maintenence men in the apartment complex diagnosed the problem, but where forced to get a licensed professional to do the repairs. The gentleman didn't seem to know what he was supposed to fix; because he asked me what was wrong, and what he needed to do. I simply relayed to him what the three previous maintenence men told me: the breaker box needed to be replaced; because the living room and the first bedroom need to be on two different breakers. Also there was an empty slot in the breaker box which is a potential fire hazard. The maintenence man immediately became defensive saying there was nothing wrong with the breakers, the breaker box or its wiring. I asked him did he want me to plug up an appliance up? I began to vacuum the living room floor and in less than 30 seconds,  the breaker flipped off. He asked us to plug something up in the bedroom. We did,  and the breaker flipped off again. He walked to the bedroom and said the reason the breaker is flipping off is because the heater is using to much electricity. He proceeded to tell us just don't plug it up anymore. We informed him that the closets aren't insulated,  and when open, it feels like a refrigerator inside of the room. As well as the windows being single pane and air seeping in because they aren't properly sealed.  He became aggressive, hostile and extremely rude. Arguing that he isn't replacing anything just don't plug up the heater. I told the electrician if he wouldn't or couldn't fix the problem, that's fine, just leave my home. He grew more upset. Saying I didn't know what I was talking about and neither did the previous maintenence men. I told him there's no need to go back and forward, if he can't or won't fix the problem to simply leave. He then said that I need to be more respectful and appreciative. My roommate asked for
the compainies business card. He claimed the company didn't have any cards. She then asked for his managers name and phone number. He wouldn't give her that information either. Instead he claimed his manager was on his cell phone. At that point I explained the situation to his superior, or so I thought that was who I was talking to. The person seemed concerned. He said he would be right over, and the electrian finally left. His supervisor never came out. Instead, the same electrician came back to my apapartment, with the head maintenance man from The Falls Apartment complex, which I live in.

The eletrician acted professional once he was chaperoned. Again,  we were told not to plug the heater,  but now we were told to use a different plug on a different wall. The electrician swapped out a 15amp breaker with yet another 15amp breaker, and switched out the sockets in the wall. There is still a empty slot in the breaker box that was somehow over looked. If you're a woman, beware. This gentleman didn't leave my apartment until we were forced to get a supervisor involved.

The license plate on his work van was NCJ0288.

The owner is shockingly unprofessional. He does not seem to want to work..spent 30 mins in my home telling me how he has contracts he has to abide by ( i called the home warranty Co and they called his BS). Next 30 mins fidgeting with stuff in my house. Didnt fix a thing. Gave me a $2,500 bill and said if you hire me direct its cheaper!!!

All in all, touched a few things and thats it. THAT IS IT! Warranty company sent another company to actually do the job. Oh BTW: the guy walked in the door and demanded/extorted $65 bucks for driving up to your door. Please dont hire this company - Poor customer service, unethical person and unprofessional behavior!

Awesome place to work!!

I have used this company for years, under two different owners. The service is timely, the employees are polite and respectful, and their charges are reasonable.

Had a awsome experience from phone being answered to appointment being set. Everyone was so helpful. A special shout out to the service gentleman that came out and did a awesome job at explains the problem correcting the problem and solving the problem . Richard you did an excellent job , so kind , efficient, issue solved If I am ever in need of electrical service again I will definitely ask for you to be sent out. Thank you for worth electric for having such a great employee to accommodate and resolve all my needs kudos to Richard.

He has saved on more than 1 occasion. I'd never call anyone else.

Chris always does excellent work. He is prompt to get the job done. We will use him again for electric needs

We used this company to install additional outlets in (so far) two rooms in our home. Both times, they've been on time and easy to work with, leaving no messes on our floors. Reasonably priced, quick to respond, no problems at all. We would definitely recommend them for your electric needs.

Highly professional commercial electricians.

Would use again ?%

Was driving down the road today and one of their trucks number truck 26 zoomed around me in a 40 mph zone after 5pm. He was breaking the speed limit then he got in front of me cut me off and then proceeded to give me dirty looks from his side mirror as if I was doing something wrong because I was following the speed limit. Doesn’t seem very professional to me and he looked like a slob. I tried to call the company to report it but every time I called no one answered it didn’t even ring as if it was disconnected.Hopefully he won’t kill somebody on his way home on the weekend so at least other people can live to enjoy their’s

Lone Star Electric has always been a company I have trusted and will continue to trust. The staff has consistently been friendly and the electricians are very knowledgeable in their craft. The shop has been very prompt in all my requests and if ever I need a job well done I think of these guys, thank you.

Great Company!

Real POS