Best Heating And Cooling Installation in Columbus OH

An estimate was given for the work that needs completed… very professional and friendly.

Steven at Inspired Heating and Cooling fixed our central air during the peak of summer! He acted on the request within a few hours, while other companies didn't provide a response or appointment for days. Steven showed up exactly on time & had deep expertise in HVAC. I appreciated that he
explained every step of the process along the way of making the fix. Their pricing was also very transparent. We highly recommend them & will keep them in mind for all future HVAC repair/maintenance needs!

I needed an AC person cause my AC froze and was blowing hot air. Mike came out and explained my problem and some possible solutions for the future. He informed me of options on my furnace which is getting very old. Didn't try to sell anything but he was so informative, I will be calling him and the company this fall when looking to purchase new units.

Very poor customer service. Recently built a home with MI Homes and Romanoff is the only electrical contractor for MI. My issue revolves around customer service and following up on errors that have been made. I understand that issues happen, but it is not necessary to have to call/email 5 different times in regard to a minor error that needed fixed in the home. We laid out what needed to be done with a light fixture of ours, multiple times before the installation was completed. The fixture was installed wrong, 3 months ago, and is still not fixed. Project Manager is very poor at following up and actually getting it completed. We would do it ourselves but we can't touch electrical items in the house or it voids our warranty with Romanoff.

Also, didn't appreciate going to Crystal Clear Audio and having them tell me that Romanoff shouldn't be selling you those items, they are not worth it.

We were confirmed for an appointment today for installation of Smarthub, they never showed and when we called them they let us know that we were never put on the schedule, although we had an email confirming this.

Pricing is also outrageous for installation costs, which you have to use because again if you install anything on your own your warranty is voided.

Overall, if you're building a house with MI, be careful with Romanoff. Customer service is poor, follow up is terrible, sales practices are not fair.