Best Free Consultation in Columbus OH

John Bell did an excellent job with an urgent situation we had in our hands with a poorly installed fan that caught fire in our master bedroom. He was super polite and even wore shoe coverings throughout our house.
He also did a nice thing to educate us while installing new fan. The steps he took to ensure everything was safely installed was impeccable. We will for sure use John Bell again for future services and recommend him to others.

Mr. Closs was recommended by a trusted friend who calls Inspired Heating & Cooling for a variety of residential and commercial services. After my basement flooding remediation, he expertly coordinated the installation of drywall, paint and flooring in my basement. I was impressed he took all measurements personally and tested wall outlets as standard practice. He offered a fair and reasonable estimate, stayed involved and kept me informed, which was appreciated. Since then, he’s serviced both the AC/Furnace units, installed wi-fi enabled devices and wall switches and drafted estimates future updates. For me, having one General Contractor with a team of experts is a no brainer. He’s responsive, reliable and straight forward about what it takes. He's the first person I call and recommended him whole heartedly.

A REGRETTABLE EXPERIENCE : I had a Kohler 14RCA whole house generator installed w/ 4 estimates. Sears, Electrical connections, MEI & Generac. MEI is the only company that didn't visit the house, didn't return calls or provide requested feedback, instead asked for information via Email & submitted their bid via email. Their bid was next to lowest priced & the only one to include a Kohler whole house generator, a 14 RCA. I selected them based on that & scheduled the install via email one month in advance w/ confirmation. Richard Pichette arrived on schedule Friday morning BUT didn't have a generator, equipment, supplies or any information provided regarding the install. He scoped the house, made a list & said he would return. Four hours later he did return w/ some supplies but no generator. They were looking for one, supply houses were out & he apologized. I wasn't impressed. It was a two day installation scheduled for consecutive Fridays by my work schedule. He began working and then received a call from his office regarding another job in Cincinnati, talked to them for 90 minutes & excused himself for the day & asked if he could return Saturday to complete the work, it was more convenient than the following Friday for them so I agreed. He arrived Saturday morning at 9am w/ a generator & worked till 7pm w/ my permission but a coupler on the generator was wrong & didn't fit. He asked for payment at that time stating he would return w/ the proper coupler to complete the job & I refused. I said bring the correct piece, make it right & you'll b paid. The next day unexpectedly he called, had the right coupler & had permission to return if ok w/ me. He did finish the job, correctly & everything was fine. Let me state Richard Pichette installation & finish product is FIRST RATE, he worked on the house like it was his but the process & company was insulting at best. One week after the installation I came home to a puddle of oil on the ground inside the generator. After talking to Richard & Dave the sales MGR I found out this generator has a defective oil ring inside that leaks & defective control panels known to MEI, yet to be addressed by Kohler not brought to my attention. They promised to fix it & make it right. It took two weeks & several phone calls for MEI to come out w/ the replacement part and 5 hours labor to break the engine down to replace a defective Oil ring. Several voice and email messages to Kohler have yielded NO results regarding these issues. Do NOT purchase a 14RCA generator, so far on 3/15/23 it's been a REGRETTABLE EXPERIENCE.

Called to get some small electrical work done (exterior outlets installed, light switch fixed, exterior light installed). After the electrician showed up to evaluate the work he told me all the reasons why the job was so difficult and that a quote would be provided that afternoon. Then they completely ignored us and never provided a quote or did the work. We ended up calling an actual electrician who saw no issues with what needed to be done and completed all the work in 4 hours. Won’t ever call Columbus Handyman again due to their total lack of follow through.

I signed the contract for a whole house backup generator on August 16, 2022. Every step of the process was more difficult than it needed to be. I had to call for updates as almost nothing was ever communicated to me. I had to pester them to schedule things. After much legwork on my part, the generator was finally installed in late February. As of this writing (May 25, 2023), my generator still does not work, even though it's been paid in full. The techs tested it, but every time we have an actual power outage, it does absolutely nothing. I work from home and the main idea behind getting the generator is that it would protect me from the occasional power outages that happen in the country. So, instead of actually being able to do my job, I have to call to have someone come out and that normally ends with promises that they will come back and fix it later because they cannot correct whatever is wrong with the generator this time. And then burn vacation time because I am physically incapable of doing my work. To say I am frustrated and disappointed is a massive understatement.