Best Sewer Pipe Cleaning in Charlotte NC

Very professional and knowledgeable.

After having 2 visit with parts being replaced and my air still not working as efficient as it was before it stopped working, my third visit changed everything. I called and spoke to a very friendly young lady in customer service who promised me that they would make sure that my AC would work efficiently. They were true to their promise. I had a different technician this time, Mr. Byron Jackson, the game changer. He was very thorough and knowledgeable. I was somewhat surprising because he had only been with the company 3 months and was still in training. He came to Michael and Son with 10yrs experience. He read the temperature of all my downstairs vents to make sure the temperature was good. He serviced my outside unit and rechecked the reading to make everything was functioning appropriately. He took his time and checked everything. He also educated me on the importance of scheduled maintenance.I gave Michael and Son 5 stars ? only because of Mr. Jackson and the very nice customer representative. They both were friendly and very professional. My unit is only 3yrs old and to have parts needing to be replaced on two separate visit and needing a third very was problematic to me. I thank God, it was all under warranty. Mr. Jackson redeemed my respect for Michael and Son. Sometimes you don't know what to expect until you get the unexpected. I was truly pleased with my service today and my AC is functioning as if it was new. Thank you very much Mr. Byron Jackson.

I had some serious plumbing issues!When Tony arrived, I had a huge spider on the side window by the front door and he was nice enough to warn me when I opened the door so it wouldn’t crawl inside and he got rid of the spider for me!I was so thankful because I do not like insects!!!Tony was on time, wore his mask the entire visit and was professional, personable and very knowledgeable about his job. He took his time to find out from exactly what was going on so he could professionally assess the situation and try to fix it. Tony kept me informed as to what he would be doing, the noise I could expect to hear and explained in detail what was going on with my plumbing issues.I would definitely recommend this company and especially Tony!Thanks again!!!

Our experience getting our washer and dryer uninstalled and fixed today was amazing. He did everything he needed to do both quickly and efficiently. And he went above and beyond in going to the store to get a replacement valve for our house as well. He was very professional and fast and I would hire him any day.

Justin worked really hard under difficult conditions to help us with our water heater warranty and installation. He went over and above to get our system replaced.