Best Water Filtration System Installation in Charlotte NC

We had our dual air conditioning systems replaced last month by Progressive Service. The whole experience -- from our first call for an evaluation to find out why our power bill was way up, through the installation and even a service call -- has been fantastic. Responsiveness was very fast, I think one day for the evaluator (William Taylor) to come out after my call. He was straightforward and honest in his report, including several pictures of the bad news with our old systems. The sales rep (Darryl Boswell) was here the day after that, and gave us a great education on the different systems we could choose, benefits of each, and the cost. His 25+ years of experience, and how long he's been with Progressive, gave us a feeling of trust and confidence in both his advice and the company. And the final installation was done about 2 weeks after we ordered, and took two installers two full days. Communication was excellent, the installers were super friendly and did a great job keeping everything clean. Justin is the BEST! They put down protective cloths on the floors and stairs so as not to damage anything (pics attached). And when we had a problem with the units going into reverse defrost mode and blowing cold air into the house, we hade Justin out again the very same day that I called. Just a great experience overall.