Best Tankless Water Heater Repair in Charlotte NC

Sandy's customer service was exceptional. It was an encouragement to speak with someone as kind and pleasant as she is. Thankful. Dave did a great job with the installation and was courteous and professional. Thanks guys!

The office staff is professional with excellent follow up and responsiveness.The Technician Anthony Williams (Tony), who found and repaired a gas leak at our home was caring and superbly skilled in doing his job. He was efficient in explaining each step of the process. Tony was able to pinpoint the leak through his processes, something that the gas company, on three occasions, and another plumbing company had not done. If he is representative, of the staff at IRV, then they truly live bytheir name I -Integrity R - Responsiveness and V - ValueVee Matthews.

We hired Toliny Plumbing&Electric to install a tankless water heater in early 2022. Tony was professional and knew what he was doing. We are very satisfied with the unit. However, the unit had error code showing up in Jan 2023 so we had to call Tony. Tony came immediately and spent the time coordinating with the manufacturer's tech support over the phone for the troubleshooting that is required for the warranty. He came again couple days after with the part and got the issue fixed quickly. We have worked with him twice and always great results with good follow through.

Paul was great, very informative, helpful and did great with our house.